
Senior Manager
4 days ago
Senior Manager_Early Life Intervention
Job Title : Senior Manager - Early Life Intervention (0-90 Days)
Location : PAN India | Base Location: Gurugram
Department : Human Resources
Industry : BPO / Shared Services
Role Summary :
We are seeking a dynamic and analytical HR professional from a premier B-School to lead our Early Life Intervention (ELI) Program. This role is critical in shaping the employee experience during the first 0-90 days by focusing on induction, engagement, retention, and compliance. The ideal candidate will combine strategic thinking with operational excellence, leveraging data-driven insights to drive business outcomes and reduce early attrition in a high-paced BPO environment.
Key Responsibilities:
- Lead and manage the employee lifecycle for 0-90 days, ensuring a seamless onboarding and induction experience.
- Drive employee engagement and retention initiatives to maintain early attrition rates - 10%.
- Own and execute L&D interventions, ensuring smooth training delivery and integration into the business.
- Collaborate with cross-functional teams and business leaders to identify and resolve people-related challenges during early tenure.
- Conduct exit interviews, identify trends, and implement corrective action plans.
- Ensure strict compliance with organizational policies and the Code of Conduct.
- Lead employer branding efforts during the induction phase and early employee experience.
- Deliver on metrics and insights through data interpretation and reporting, using advanced proficiency in Microsoft Office tools.
- Exhibit high agility to navigate dynamic business needs and evolving people challenges.
- Ensure noiseless stakeholder management and drive consistent, high-quality delivery.
Candidate MBA/PGDM in Human Resource Management or related discipline from a premier B-School.
- 3-4 years of proven experience in HR leadership roles, preferably in a BPO or shared services environment.
- Experience managing Learning & Development, early employee lifecycle, and team operations.
Required Skills & Attributes:
Strong exposure to the following areas:
- Induction & Onboarding Programs
- Learning & Development (L&D)
- Retention Management
- Attrition Analysis & Management
- Data Interpretation & Reporting
- Numerical and Analytical Aptitude
- Excellent stakeholder management and communication skills.
- Demonstrated ability to work in shifts and manage high-pressure timelines.
- Proficiency in Microsoft Excel, PowerPoint, and data analytics tools.
Why Join Us?
This is a high-impact role that allows you to make a tangible difference to our people strategy and culture. If you are passionate about building exceptional employee experiences, thrive in a fast-moving environment, and have a strong analytical mindset, we would love to hear from you.
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