IGT Solutions

2 weeks ago

Gurugram, India IGT Solutions Full time

Senior Manager_Early Life Intervention Job Title : Senior Manager - Early Life Intervention (0-90 Days)Location : PAN India | Base Location: GurugramDepartment : Human ResourcesIndustry : BPO / Shared ServicesRole Summary :We are seeking a dynamic and analytical HR professional from a premier B-School to lead our Early Life Intervention (ELI) Program. This role is critical in shaping the employee experience during the first 0-90 days by focusing on induction, engagement, retention, and compliance. The ideal candidate will combine strategic thinking with operational excellence, leveraging data-driven insights to drive business outcomes and reduce early attrition in a high-paced BPO environment.Key Responsibilities:- Lead and manage the employee lifecycle for 0-90 days, ensuring a seamless onboarding and induction experience.- Drive employee engagement and retention initiatives to maintain early attrition rates - 10%.- Own and execute L&D interventions, ensuring smooth training delivery and integration into the business.- Collaborate with cross-functional teams and business leaders to identify and resolve people-related challenges during early tenure.- Conduct exit interviews, identify trends, and implement corrective action plans.- Ensure strict compliance with organizational policies and the Code of Conduct.- Lead employer branding efforts during the induction phase and early employee experience.- Deliver on metrics and insights through data interpretation and reporting, using advanced proficiency in Microsoft Office tools.- Exhibit high agility to navigate dynamic business needs and evolving people challenges.- Ensure noiseless stakeholder management and drive consistent, high-quality delivery.Candidate MBA/PGDM in Human Resource Management or related discipline from a premier B-School.- 3-4 years of proven experience in HR leadership roles, preferably in a BPO or shared services environment.- Experience managing Learning & Development, early employee lifecycle, and team operations.Required Skills & Attributes:Strong exposure to the following areas:- Induction & Onboarding Programs- Learning & Development (L&D)- Retention Management- Attrition Analysis & Management- Data Interpretation & Reporting- Numerical and Analytical Aptitude- Excellent stakeholder management and communication skills.- Demonstrated ability to work in shifts and manage high-pressure timelines.- Proficiency in Microsoft Excel, PowerPoint, and data analytics tools.Why Join Us?This is a high-impact role that allows you to make a tangible difference to our people strategy and culture. If you are passionate about building exceptional employee experiences, thrive in a fast-moving environment, and have a strong analytical mindset, we would love to hear from you. (ref:iimjobs.com)

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    2 weeks ago

    Gurugram, India IGT Solutions Full time

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    Gurugram, India IGT Solutions Full time

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