Cyfuture - Team Lead - Human Resources - BPO Hiring

3 weeks ago

Mumbai, Maharashtra, India CYFUTURE Full time

About the job

Job Title: Team Lead/ Assistant Manager / Manager BPO Hiring (Domestic Process - Govt Project)

Department: Human Resources

Experience: 5 to 7 Years in Bulk Hiring for Domestic BPO

Location: Navi Mumbai, Mahape

Company: Cyfuture India Pvt. Ltd.

Employment Type: Full-time

About Cyfuture India Pvt. Ltd.:

Cyfuture is a leading IT and BPO services provider, offering technology-driven business solutions across various verticals. With an emphasis on innovation, performance, and customer satisfaction, we are shaping the future of business operations. Join our HR team to power our domestic BPO hiring engine.

Role Overview:

We are hiring an experienced and result-oriented Assistant Manager(2year minimum experience as AM)/ Manager - BPO Hiring to drive high-volume recruitment (400+ hires per month) for our domestic BPO vertical. The ideal candidate must have no career gaps and a strong track record of handling bulk hiring in a fast-paced BPO setup.

Key Responsibilities:

- Lead and manage end-to-end recruitment for voice, non-voice, and backend domestic BPO roles.

- Achieve monthly hiring targets of 400+ candidates through effective planning and execution.

- Source candidates through walk-ins, job portals, social media, employee referrals, and vendor

coordination.

- Collaborate with operations and training departments to understand manpower needs and align hiring plans accordingly.

- Conduct initial screenings, interviews, and ensure smooth onboarding and documentation processes.

- Monitor and maintain MIS reports, dashboards, and hiring trackers to ensure SLA adherence.

- Coordinate and conduct mass hiring events, recruitment drives, and vendor meets.

- Build a strong pipeline of potential candidates to meet future hiring needs.

- Individual have to work as Individual Contribute.

Candidate Profile:

- Must have 5-7 years of experience in bulk hiring for domestic BPOs.

- Proven ability to manage a monthly hiring volume of 400+ candidates.

- Must have no employment gaps in the resume.

- Hands-on experience with high-pressure hiring environments and tight deadlines.

- Strong communication and stakeholder management skills.

- Sound knowledge of job portals, social media sourcing, and recruitment tools.

- Proficient in Excel and recruitment tracking systems.

Preferred Attributes:

- Experience in multi-site or multi-city BPO recruitment.

- Team handling or mentorship experience will be an advantage.

- Ability to coordinate walk-ins and drive recruitment campaigns independently.

Why Join Us?

- Join a high-growth organization with a vibrant work culture.

- Attractive compensation and growth-oriented role.

- Opportunity to contribute to a rapidly scaling HR function

(ref:iimjobs.com)

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