Technical Project Manager

4 weeks ago

Bengaluru, India Harmony Data Integration Technologies Pvt. Ltd. Full time

Roles and Responsibilities :

- Project/Service Planning

- Build and maintain project/sprint plans, with support from Product Owners

- Coordinate with Delivery Manager to plan schedules and resource allocation

- Create and deliver internal progress reports

- Project/Service Delivery

- Set up and lead calls with internal tech teams, delivering projects and/or services on a regular basis

- Act as the interface between internal tech teams and customer or third party teams to have queries answered and issues resolved

- Lead day-to-day delivery on the project

- Customer Relationship

- Create and deliver customer-facing progress reports for development & maintenance

- Build collaborative, positive relationship with the customer

- Lead project-based communication with the customer

- Support & Maintenance

- Oversee support requests for allocated apps/solutions

- Allocate 2nd line support requests to appropriate team members, coordinating with team leaders

- Ensure maintenance items are carried out on schedule and with minimum possible impact to development projects and service provision

- Reporting

- Monitor and report project progress to senior management and clients, proactively identifying and mitigating risks.

Preferred Skills :

- Technical Project Management

- Ability to interface between business and technical teams

- Client-facing role

- Excellent communication and relational skills

- Ability to lead remote, multi-national teams

- Ability to work flexibly across customers and technologies

- Data integrations and/or app development experience

Understanding of :

- Databases and Tools in cloud platforms (Google Cloud or Microsoft Azure preferred)

- DevOps methodology and processes

- Relational Database design

- UI/UX cross-platform design

(ref:hirist.tech)

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