Corporate Trainer
3 weeks ago
Role: Service Trainer
Experience: 10 + years
Location: Guwahati
Description:
• Conduct Automobile Service Process Training
• Conduct Automobile Service Process Audit
• Conduct Class Room Training, On the Job Training & Coaching
• Help Improve PSF scores (Post Sales Feedback) & CSI (Customer Satisfaction Index) scores
• Help improve Dealer Service Processes & ensure efficiency
• Responsible for handling approx. 30-35 Workshops
• Travel across locations (20 -22 days)
• Compile and Present Reports & Support HOD
• Ensure that all the manpower at given location is trained
Responsibilities:
• Conduct Class Room Training
• Conducting On the Job Training
• Conducting Coaching
• Preparing Reports
• Presentations
Knowledge Requirements:
Skills Requirements:
• Training
• Knowledge of MS Excel
• People development
• Take Ownership
Educational Requirements: Btech or BE (Mandatory)
Engineer – Preferably Auto / Mechanical
Work Environment and Physical Requirements:
At base location client premises / dealership. Extensive travelling approx. 20 + days a month
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