ServiceNow Developer
2 months ago
Key Responsibilities :
- Design, develop, and implement custom applications and workflows on the ServiceNow platform.
- Utilize JavaScript to create business rules, client scripts, UI policies, and UI actions to enhance platform functionality.
- Collaborate with cross-functional teams to analyze business requirements and translate them into technical solutions on ServiceNow.
- Develop integrations with other enterprise systems using APIs, web services, and REST protocols.
- Manage and maintain the ServiceNow platform, ensuring optimal performance, scalability, and reliability.
- Customize and configure out-of-the-box ServiceNow modules, including ITSM (Incident, Problem, Change Management), Service Catalog, and CMDB.
- Provide support for existing ServiceNow implementations, troubleshoot issues, and perform root cause analysis.
- Participate in platform upgrades and ensure smooth transitions to new versions.
- Document development processes, configurations, and best practices for future reference.
Skills Required :
- Proven experience in ServiceNow application development and customization.
- Strong proficiency in JavaScript and experience with ServiceNow scripting (business rules, client scripts, UI policies).
- Knowledge of ServiceNow ITSM modules and platform administration.
- Experience with REST, SOAP, and API integrations.
- Strong problem-solving skills and the ability to troubleshoot complex technical issues.
- Excellent communication skills to interact with stakeholders and teams effectively.
Preferred Qualifications :
- ServiceNow Certified Application Developer or Certified Implementation Specialist is a plus.
- Experience with Agile development methodologies.
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