Growth & Operations Manager

1 week ago

New Delhi, India Too Punjabi For You! Full time

About the RoleTPFU Food and BiteBox Meals are rapidly growing meal-prep brands serving the Greater Toronto Area. We are expanding further and looking for a strong Growth & Operations Manager based in India to manage social media, customer support, performance tracking, website operations, and expansion. This role is for a high-ownership, multi-functional operator. Location:Remote (India) Reports to:Founder – TPFU & BiteBox Hours of working:3 PM Eastern Time to 12 AM Eastern TimeKey Responsibilities1. Marketing & Social MediaManage monthly content calendar for Instagram, YouTube, TikTok Plan & execute ads on Meta + Google Work with influencers & content creators Track performance: reach, engagement, CAC, ROAS, CTR2. Customer Support OversightOversee CS reps (WhatsApp, email, phone) Resolve escalations & ensure fast response times Monitor refunds, complaints, delays, delivery issues Improve CS workflows & SOPs3. Business Operations & TrackingMaintain daily dashboard: orders, refunds, complaints, delivery performance Track meal production accuracy & packaging performance Identify operational inefficiencies and recommend improvements Daily coordination with delivery/logistics teams4. Website & Tech ManagementUpdate Shopify banners, pricing, menus, offers Run A/B tests on landing pages Collaborate for feature updates Track CRO metrics: funnel drop-off, cart abandonment, checkout rate5. Growth StrategyDevelop new customer acquisition ideas Suggest retention strategies: loyalty, referrals, better onboarding Manage subscription metrics: churn %, active users, renewal rates6. Expansion & PartnershipsIdentify new partner opportunities for city expansion Evaluate, shortlist, and coordinate initial conversations Build playbooks for city-level launches Track partner performance post-launch7. Finance & ReportingWeekly P&L snapshots Track food cost %, packaging cost %, delivery cost % Monthly performance report for founder Maintain budget sheets & marketing spend optimization8. Team CoordinationManage small remote teams (support, editors, interns) Assign weekly tasks & track completion Document SOPs for every functionCandidate Requirements5–10 years experience in Marketing / Operations / Growth / Business Management Strong with Google Sheets, Shopify basics, Meta Ads, Google Ads Experience managing teams Highly organized, operational thinker, fast executor Strong English + communication skills Experience in food tech / D2C preferred (not mandatory)

  • Management Trainee

    2 weeks ago

    Delhi, India AMP Full time

    Company Description AMP was founded with a vision to revolutionize personal mobility, inspired by the challenges of traditional car ownership. Driven by the need to make car upgrades aspirational, accessible, and affordable, AMP is redefining the concept of vehicle ownership with innovation and inclusivity. The company's first offering is a premium EV...

  • Management Trainee

    2 weeks ago

    Delhi, India AMP Full time

    Company DescriptionAMP was founded with a vision to revolutionize personal mobility, inspired by the challenges of traditional car ownership. Driven by the need to make car upgrades aspirational, accessible, and affordable, AMP is redefining the concept of vehicle ownership with innovation and inclusivity. The company's first offering is a premium EV...

  • Management Trainee

    2 weeks ago

    Delhi Division, India AMP Full time

    Company Description AMP was founded with a vision to revolutionize personal mobility, inspired by the challenges of traditional car ownership. Driven by the need to make car upgrades aspirational, accessible, and affordable, AMP is redefining the concept of vehicle ownership with innovation and inclusivity. The company's first offering is a premium EV...

  • Management Trainee

    2 weeks ago

    Greater Delhi Area, India AMP Full time

    Company Description AMP was founded with a vision to revolutionize personal mobility, inspired by the challenges of traditional car ownership. Driven by the need to make car upgrades aspirational, accessible, and affordable, AMP is redefining the concept of vehicle ownership with innovation and inclusivity. The company's first offering is a premium EV...

  • Growth Manager

    6 days ago

    New Delhi, India Airtel Digital Full time

    This position is within the Airtel Finance business division under Airtel Digital Limited. Airtel Finance is creating new age digital financial products to solve for credit related needs of 350Mn + Airtel customers. Airtel Finance has already launched personal loans with leading banks and NBFCs, and Co-Branded credit card with Axis Bank. If you are...

  • Lead – Email Strategy

    20 hours ago

    New Delhi, India Netcore Cloud Full time

    We are #hiring for Lead – Email Strategy & Customer Growth(Email Deliverability)Location: #MumbaiReporting to: Chief Business Officer – EmailNetcore Cloud is a global, AI-powered customer engagement and experience platform that helps B2C brands drive revenue, retention, and personalized experiences across channels, with email as a core growth lever.What...

  • Regional Operations Manager

    3 weeks ago

    New Delhi, India The Growth Cocktail Full time

    Pay:₹30,000.00-₹65,000.00 per month Job description:Regional Manager (Chennai) – Job Description Location: Chennai Experience: 4+ years of relevant experience Work Days: 6 Days, WeeklyAbout Us:Our client, PadelPark, is on a mission to make Padel the next big thing in India! We are shaking up the sports world with our state-of-the-art padel courts,...

  • Regional Operations Manager

    4 days ago

    New Delhi, India The Growth Cocktail Full time

    Pay:₹30,000.00-₹65,000.00 per monthJob description:Regional Manager (Chennai) – Job Description Location: Chennai Experience: 4+ years of relevant experience Work Days: 6 Days, WeeklyAbout Us:Our client, PadelPark, is on a mission to make Padel the next big thing in India! We are shaking up the sports world with our state-of-the-art padel courts,...

  • Presales Principal Advisor

    4 days ago

    New Delhi, India Netcore Cloud Full time

    Presales Principal Advisor - Solutions & GrowthLocation: Thane, IndiaEmployment Type: Full-time, Work from Office (WFO)CTC range 10-12 LPA- Are you driven by ownership and eager to create a significant impact with Email products? - Do you want to be part of a customer-centric organization that is shaping the future of marketing technology with AI and...

  • Program Manager

    19 hours ago

    New Delhi, India Wiingy Full time

    Job Title: Program Manager - Growth Operations. Location: Hustle Hub Tech Park, HSR Layout, Bangalore Experience Required: Minimum 2 years in Pre-Sales / Inside Sales CTC: ₹6 – 8 LPA Shift Timing: US Shift (8 PM – 6 AM) Working Days: 6 Days (1 day weekly off) Employment Type: Full-Time, PermanentRole overview We are seeking a highly motivated and...