FIS Quantum/Echos Production Support Service Engineer

2 days ago

Pune, Maharashtra, India Hiresquad Resources Full time

FIS Quantum/Echos Production Support Service Engineer

Position Overview

We are seeking a skilled Service Engineer to provide comprehensive production support for FIS

Quantum, FIS Echos, and SWIFT systems, with a focus on integration with Oracle Fusion

Intercompany, General Ledger and Cash Management. This role requires both financial systems

expertise and technical troubleshooting capabilities to ensure seamless treasury operations.

Key Responsibilities: Financial Systems Support

● Provide end-to-end support for FIS Quantum and Echos treasury management systems

● Maintain static data within the Quantum environment to ensure system integrity

● Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum

including reports and action-based triggers

● Identify and resolve interface issues with bank statements and cashflows

● Configure, troubleshoot, and fix Cash Xplorer functionality

● Support core treasury processes including In-House Banking (IHB), Cash forecasting,

and Intercompany Settlement

● Learn internal systems to provide comprehensive end-to-end support to users

● Receive, analyze, and prioritize related support tickets

● Provide timely solutions to users

● Document resolution steps and knowledge base articles

● Support system upgrades and patches

● Monitor system performances and recommend improvements

Technical Operations

● Apply strong Oracle/SQL Server database expertise to maintain system performance

● Author and optimize SQL queries for data extraction and reporting

● Apply working knowledge of the Quantum data model to troubleshoot complex issues

● Work with Golden Gate and Datapipelines technologies for data integration

● Support integration points between FIS systems and Oracle Fusion AGIS/GL modules

● Utilize FIS ticketing system to manage and track support requests

Governance & Compliance

● Maintain SOPs, process documentation, and impact assessments for system updates

● Assess readiness for Quarterly Cloud Updates including regression testing to ensure

business continuity

● Ensure financial data accuracy, SOX compliance, and internal control adherence

● Participate in change management processes to minimize operational disruptions

Required Qualifications

● 5+ years experience with FIS Quantum and Echos treasury management systems

● Hands-on experience in static data maintenance within financial applications

● Proficiency in Oracle/SQL Server database concepts and SQL query authoring

● Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF)

in Quantum

● Knowledge of treasury processes including In-House Banking, Cash forecasting, and

Intercompany Settlement

● Familiarity with bank statement and cashflow interfaces

● Experience with Cash Xplorer configuration and troubleshooting

● Working knowledge of Golden Gate and Datapipelines technologies

● Understanding of SOX compliance requirements for financial systems

● Experience with FIS support tools including the FIS ticketing system

Contact: Sam- 7982371791

Email: Sam@hiresquad.in

  • JR0292750 Senior Lead Analyst-Client Services(Intellimatch Support, Reconciliations)

    16 hours ago

    Pune, Maharashtra, India FIS Full time US$ 90,000 - US$ 1,20,000 per year

    Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the team We are...

  • Business Analyst – Treasury Domain

    7 days ago

    Pune, Maharashtra, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Business Analyst – Treasury Domain is Must Years - Pune Location About the teamWe are FIS Capital Markets Shared Technical Services Group, providing Test Automation solutions to our FIS Capital Markets products Clients.About the roleAs a Technology Business Consultant Senior/Specialist, you would participate in Project implementation as a BA/ Test Lead and...

  • Quantum Developer

    4 days ago

    Pune, Maharashtra, India Tata Consultancy Services Full time

    Role - Quantum DeveloperRequired Technical Skill Set - Quantum Computing, Optimization, AI/MLDesired Experience Range - 10+ YearsLocation of Requirement - PAN IndiaDesired Competencies (Technical/Behavioural Competency)Must-Have- Strong understanding of quantum mechanics and quantum computing principles- Proficiency in python & numerical libraries-...

  • Quantum Developer

    2 weeks ago

    Pune, Maharashtra, India Tata Consultancy Services Full time

    Role - Quantum Developer Required Technical Skill Set - Quantum Computing, Optimization, AI/ML Desired Experience Range - 10+ Years Location of Requirement - PAN India Desired Competencies (Technical/Behavioural Competency) Must-Have Strong understanding of quantum mechanics and quantum computing principles Proficiency in python & numerical...

  • Quantum Developer

    2 hours ago

    Pune, Maharashtra, India Tata Consultancy Services Full time

    Role - Quantum Developer Required Technical Skill Set - Quantum Computing, Optimization, AI/ML Desired Experience Range - 10+ Years Location of Requirement - PAN India Desired Competencies (Technical/Behavioural Competency) Must-HaveStrong understanding of quantum mechanics and quantum computing principlesProficiency in python & numerical librariesExperience...

  • Quantum Developer

    6 days ago

    Pune, Maharashtra, India Tata Consultancy Services Full time

    Role - Quantum Developer Required Technical Skill Set - Quantum Computing, Optimization, AI/ML Desired Experience Range - 10+ Years Location of Requirement - PAN India Desired Competencies (Technical/Behavioural Competency) Must-HaveStrong understanding of quantum mechanics and quantum computing principlesProficiency in python & numerical librariesExperience...

  • Financial Services Account Associate II

    7 days ago

    Pune, Maharashtra, India FIS Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    GENERAL DUTIES & RESPONSIBILITIES• Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institution's high-value customers.• Addresses inquiries and performs account maintenance on deposits and money market accounts.• Assists customers by initiating payment investigations, maintenance...

  • Financial Services Account Associate II-14

    1 day ago

    Pune, Maharashtra, India FIS Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Description Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the...

  • Financial Services Account Associate II Operations

    15 hours ago

    Pune, Maharashtra, India FIS Full time US$ 60,000 - US$ 80,000 per year

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of Commerce/BusinessTravel Percentage :0%GENERAL DUTIES & RESPONSIBILITIES Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institution's high-value customers.Addresses...

  • Financial Services Account Associate II

    7 days ago

    Pune, Maharashtra, India FIS Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Description Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the...