Senior Engineer

1 week ago

Pune, India Growel Softech Pvt. Ltd. Full time

Project Overview : Northern Trust is seeking a strategic and hands-on Senior Engineer to lead the End User Computing (EUC) team with a focus on MacOS and iOS platforms. The role will manage enterprise-level MDM and MAM infrastructure, integrate JAMF and Microsoft Intune, and deliver seamless digital workspace solutions for both on-site and remote employees.Role & Responsibilities : The Senior Engineer will : - Evaluate, install, integrate, and monitor Apple devices and related software in a multi-vendor environment.- Ensure compliance with organizational controls, standards, and policies.- Design and deliver scalable, secure, and efficient EUC solutions.- Lead device lifecycle management for macOS and iOS platforms, including deployment, patching, and upgrades.- Support MDM/MAM environments with JAMF and Microsoft Intune.- Troubleshoot issues across MacOS/iOS, networking, Active Directory, and Azure AD.- Collaborate with IT operations, security, and business teams to enhance user productivity.- Document solutions and processes, ensuring adherence to ITSM models.- Mentor junior engineers and foster a team-oriented, problem-solving culture.Must-Have Skills : - 7+ years of experience in managing and supporting MacOS/iOS environments.- Hands-on expertise in MDM/MAM solutions (JAMF, Microsoft Intune).- Strong knowledge of Active Directory, Azure AD, and Group Policy Objects (GPO).- Solid understanding of networking fundamentals and enterprise security best practices.- Experience in multi-vendor IT environments.- Knowledge of conferencing platforms (Zoom, Teams, WebEx, etc.).- Familiarity with ITSM models (e.g., ServiceNow, Remedy).Nice-to-Have Skills : - Experience with Office 365 suite administration.- Exposure to Azure DevOps (ADO).- Strong written and verbal communication skills.- Ability to manage multiple priorities and projects :- Bachelors degree in Computer Science, Engineering, or related discipline (or equivalent Candidate Traits :- Proactive, enthusiastic, and collaborative team player.- Strong analytical and problem-solving skills.- Ability to communicate effectively across all levels of the organization.- Capable of leading initiatives and motivating teams to meet goals. (ref:hirist.tech)

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