Teamcenter Support
3 weeks ago
Location - Bangalore
Notice Period - Immediate Joiner to 30 Days
Experience - 1 - 4 Years
Key Responsibilities:
- Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
- Monitor, maintain, and optimize the performance of Teamcenter environments.
- Analyze, troubleshoot, and resolve software defects and integration problems.
- Coordinate with IT and application teams to implement upgrades, patches, and new releases.
- Assist in configuring and customizing Teamcenter modules based on business needs.
- Document technical solutions, workarounds, and user guides for internal knowledge base.
- Collaborate with development teams on defect fixes, enhancements, and system improvements.
- Ensure adherence to agreed SLAs by prioritizing incidents and service requests according to severity and impact.
- Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.
- Participate in root cause analysis for recurring issues and recommend process improvements.
- Provide training and technical guidance to end-users and junior support staff.
Required Skills & Qualifications:
- Strong knowledge of Teamcenter architecture, modules, and administration.
- Bachelor’s degree in Engineering, Computer Science, or related field.
- Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services.
- Proficient in troubleshooting server, database (Oracle/SQL Server), and client issues.
- Familiarity with CAD integrations (NX, CATIA, SolidWorks, etc.) is a plus.
- Experience with UNIX/Linux and Windows operating systems.
- Understanding of PLM workflows, data models, and security configurations.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
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