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Delhi - Gurgaon, Haryana, India TUMBLEDRY SOLUTIONS Full timeduckduckbaby - A Luxury Babycare BrandJoin India s Biggest Baby Care Store- Be a Baby Champ Role responsibilities1 Greet and assist walk-in customers2 Meet or exceed individual and store sales targets3 Ensure shelves are well stocked and organized4 Manage returns exchanges and customer complaints5 Collect Customer FeedbackPreferred candidate...

Tumbledry Solutions
4 weeks ago
Company Name: Duckduckbaby
Company Website: profile :
DuckDuckBaby is an omnichannel brand dedicated to maternity and baby care, offering a seamless shopping experience across mobile app, website, and brick-and-mortar stores. Our curated product range supports every stage from pregnancy to early childhood, blending convenience, trust, and expert-backed quality for modern parents.
Role Definition / role will be responsible for driving sales through ecommerce platform for the assigned categories under duckduckbaby.in platform. The person would be the business owner for his/ her categories. The role entails leveraging know how of internal and external variables to deliver sales and outreach of categories. The role entails forecasting, monitoring, understanding and reporting on the category. The role also requires the incumbent to drive strategic projects and promotions to achieve overall business / Deliverables Driving Sales:
- Responsible for top-line revenue goals within the established investment budget to achieve P&L goals
- Responsible for developing, implementing, managing and reporting on plans to improve site metrics by increasing conversion, AOV, and other KPIs
- Manage website content to align with monthly promotions, seasonal promotions and overall marketing strategy
- Manage optimal inventory and right assortment for the category at any given time
- Develop and implement a comprehensive category strategy aligned with the company's overall business objectives. This involves understanding market trends, customer needs, and competitive landscape to identify growth opportunities and define strategic initiatives
- Assortment Planning: Determine the range of products to be offered within the category along with collaborating with suppliers and internal stakeholders to select and negotiate the best assortment mix
Monitoring Brand performance:
- Negotiate budgets, set goals, monitor and report on performance
- Secure Margins in line with overall guidance with negotiations with the brands
- Plan and execute brand campaigns across various platforms and take corrective actions to stay on course of the plan
- Meet the plan for recognition and awareness of accountable brands
- Report performance against key metrics in approved formats
Improve customer experience and retention:
- Develop processes and procedures to drive customer retention
- Analyse user experience across channels and touch points through web analytics and determine potential improvements
Experience :
- Up to 2 years of Category or Brand management experience with any reputed e-commerce Must have a bachelor's degree in any stream.
- MBA will be strongly Negotiation Skills
- Execution Management
- Client Relationship Management
- Analytical skills
- Business presentation Planning and Prioritizing
- Collaboration
- Extrovert
- Problem solving
- People Management