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Job Description
ideaForge is the leader in industrial and military UAV manufacturing in India with over 90% market share. The organization was established in 2007 by IIT-Bombay alumni and is based out of Navi Mumbai, Maharashtra. ideaForge co-designed India's first Military UAV, Netra with the Defence Research & Development Organization (DRDO) and is also responsible for engineering the then world's lightest Autopilot.
ideaForge develops completely indigenous technology for Unmanned Aerial Systems (UAS) Our organization is the pioneer in the UAS segment in India and has multiple IPs to its credit including one for the World's Smallest Autopilot. Our in-house R&D, design, manufacturing, software, services and training operations give us the flexibility to customize products for an array of requirements. We are continually innovating and experimenting to transform our aerial platforms to offer greater performance, higher reliability and autonomy
At ideaForge, our principle behind everything we design, and build is creating an impact – making the world a better and safer place. With this principle as our cornerstone, we have developed UAVs with unmatched global specifications. With this philosophy, we have consistently helped Indian Defence, Paramilitary & Police forces ensure the safety of our citizens and ultimately save precious lives.
JOB DESCRIPTION
The PLM/CAD System Administrator is responsible for the smooth operation of Windchill servers, including system configuration, user management, performance tuning, and data security. Key tasks include backup and recovery, providing technical support, and assisting with engineering application development and workflows. Strong knowledge of PLM systems and problem-solving skills are essential. Collaboration with engineering teams is required to optimize processes.
KEY RESPONSIBILITIES
1. System Configuration and Maintenance:
a. Manages the overall installation, configuration, and maintenance of the Windchill system.
b. Ensures the server infrastructure (hardware, software) is operational and optimized.
c. Handles upgrades, patches, and system integrations with other enterprise systems.
2. User and Group Management:
a. Administers user accounts, roles, and permissions within the Windchill system.
b. Sets up and manages user groups and access controls based on organizational needs and security policies.
c. Ensures user authentication and authorization mechanisms are properly configured and maintained.
3. System Monitoring and Performance Tuning:
a. Monitors system performance, troubleshoots issues, and optimizes system resources.
b. Implements performance tuning measures to improve the overall responsiveness and efficiency of Windchill.
4. Backup and Recovery:
a. Implements and manages backup and recovery procedures to ensure data integrity and availability.
b. Plans and executes disaster recovery strategies to minimize downtime in case of system failures.
5. Security and Compliance:
a. Enforces security policies and best practices to protect sensitive data and ensure compliance with industry regulations (e.g., ISO 27001:2022 or similar).
b. Conducts security audits and implements necessary security updates and configurations.
6. Technical Support:
a. Provides technical support and troubleshooting assistance to end-users and other administrators.
b. Acts as a liaison with PTC support for resolving complex technical issues.
7. Deliver and manage implementation of PTC Windchill Product Lifecycle Management (PLM) suite
8. Provide front line user support of PLM functionality and data availability
9. Define and run PLM data quality checks to ensure smooth part and BOM transfer to the ERP system
10. Maintain, execute, and troubleshoot CAD-PLM-SAP interface
11. Document and propose improvements to PLM data model and SAP interface
12. Participate in Windchill and SAP UATs. (User acceptance Tests)
13. Maintain the multi-site servers & their synchronization
SKILLS & QUALIFICATION
Qualification:
• PTC Windchill experience (4+ years) relating to installing, upgrading, integrating and
migrating a Windchill environment A Plus: Certifications (Certified Enterprise PLM System
Administrator)
• Bachelor's Degree in Mechanical Engineering;
• Knowledge of ERP SAP Business one HANA is desirable
Skills:
• In-depth knowledge of Windchill PLM system as an administrator (preferably) or as an user.
• Knowledge of PLM, System configuration and maintenance, system monitoring and performance tuning, Backup & recovery, Running the server/system up in the event of complex technical issue, Change Management, Part Management, BOM management, Document Management and Configuration Management.
• Excellent interpersonal skills, listening, written and oral communication skills
Ability to communicate ideas in both technical and user-friendly language
• Proven ability to exercise independent judgment, effectively prioritize, and execute tasks
• Must have played 3-4 years full-time PLM system Administrator role
• Should have good knowledge of PLM server configurations
• Should be able to backup windchill data
• Must be able to create/modify workflows. (Example Change Management ECR/ECN) process
• Nice to have experience in handling installation individually or via vendor of New PLM modules for
MES, WMS...
