Quality Assurance

3 days ago


New Delhi, India Flowcall Full time

Company:Flowcall Location:Remote Employment Type:Full-time Salary:₹20,000 per monthAbout Flowcall Flowcall is an AI-powered customer service platform helping brands deliver exceptional support across WhatsApp, email, Instagram, voice, and web chat. We work with leading brands to automate 80-90% of customer queries while maintaining quality experiences.Role Overview We're looking for a detail-oriented QA Tester who will serve as a critical bridge between our clients, product, and engineering teams. You'll be responsible for identifying issues, ensuring product quality, and maintaining clear communication with stakeholders throughout the resolution process.Key ResponsibilitiesQuality Assurance & Testing Perform manual and exploratory testing across all platform channels (WhatsApp, email, voice, web chat) Identify, document, and track bugs with clear reproduction steps Validate bug fixes and perform regression testing before releases Develop and maintain test cases for new and existing features Client Communication & Support Respond to client-reported issues promptly and professionally Investigate, troubleshoot, and resolve client concerns Provide regular updates to clients on issue status and resolution timelines Escalate critical issues appropriately and keep stakeholders informed Technical Collaboration Work closely with the engineering team to report and prioritize bugs Provide detailed bug reports with logs, screenshots, and contextual information Participate in sprint reviews and planning sessions Collaborate on root cause analysis for recurring issuesRequirements1-3 years of experience in QA testing or a similar role Strong attention to detail and analytical thinking Excellent written and verbal communication skills Familiarity with bug tracking tools (Jira, Linear, or similar) Basic understanding of APIs and how web applications work Comfortable reading logs and identifying patterns Ability to manage multiple issues and prioritize effectively Reliable internet connection and ability to work independently in a remote setupNice to Have Experience with SaaS or customer service platforms Exposure to automation testing tools Understanding of conversational AI or chatbot systems Experience in client-facing rolesWhat We OfferFully remote position – work from anywhere Opportunity to work with cutting-edge AI technology Fast-paced startup environment with real ownership Direct impact on product quality and customer satisfaction



  • New Delhi, India Hireginie Full time

    Quality Assurance ManagerOur Client: A start-up incubated at IISc’s AI & Robotics Technology Park, engaged in developing innovative hybrid VTOL UAV architectures aimed at transforming India’s mid-mile logistics sector for both civilian and strategic operations. The organization is supported by government funding under the start-up incubator program and...


  • New Delhi, India Yummy Bee (VLOGS Food Pvt Ltd) Full time

    Company DescriptionYummy Bee, under VLOGS Food Pvt Ltd, represents a modern concept of innovative kitchens aiming to serve food that is not only delicious but also healthy and affordable. Committed to delivering culinary excellence, Yummy Bee harmonizes taste with nutritional value to create memorable dining experiences. With a focus on modern dining trends,...


  • New Delhi, India Krishna's Herbal & Ayurveda Full time

    Company Description Krishna’s Herbal and Ayurveda, established in 2007 and headquartered in Jodhpur, Rajasthan, is a leading Ayurvedic brand dedicated to delivering natural and effective wellness solutions rooted in the ancient science of Ayurveda. The company operates two GMP-certified state-of-the-art manufacturing units with rigorous quality controls...


  • New Delhi, India Hireginie Full time

    Our Client:A start-up incubated at IISc’s AI & Robotics Technology Park, engaged in developing innovative hybrid VTOL UAV architectures aimed at transforming India’s mid-mile logistics sector for both civilian and strategic operations. The organization is supported by government funding under the start-up incubator program and is on a mission to redefine...


  • New Delhi, India Hireginie Full time

    Our Client: A start-up incubated at IISc’s AI & Robotics Technology Park, engaged in developing innovative hybrid VTOL UAV architectures aimed at transforming India’s mid-mile logistics sector for both civilian and strategic operations. The organization is supported by government funding under the start-up incubator program and is on a mission to...


  • New Delhi, India SOMA NUTRITION LABS PRIVATE LIMITED Full time

    Company Description SOMA NUTRITION LABS PRIVATE LIMITED is a reputable food production company located in Jejuri, Maharashtra, India. We are dedicated to delivering high-quality nutraceutical food products. Our commitment to excellence ensures that we continuously adhere to the highest standards of food safety and quality. Become part of a team that plays a...


  • New Delhi, India rentofly Full time

    Company Description rentofly is India’s fastest-growing rental platform, transforming the way people rent homes and spaces. We’re building the ultimate super app for rentals—where trust, transparency, and technology come together to eliminate chaos from the rental journey. Our mission is simple: simplify rentals and bring trust back to the process.Role...


  • New Delhi, India DevsTree IT Services Pvt. Ltd. Full time

    Job Title: Quality Assurance (QA) SpecialistJob Summary: We are looking for a Quality Assurance (QA) Specialist with 2-3 years of experience in the IT service industry. In this role, you will be responsible for ensuring the quality of IT services by developing and executing test plans, identifying defects, and collaborating with teams to deliver reliable and...


  • New Delhi, India Altisource Full time

    Job Description This is not a manual or automation testing QA profile. Please read through the job description and apply. Perform quality assurance call and/or process reviews for all departments in Altisource Conduct ‘Process Refresher’ and ‘New Hire’ trainings with the employees Provide ongoing coaching and support to employees to strengthen...


  • new delhi, India beBeeQualityAssurance Full time

    Quality Assurance Specialist Job Description:Job DescriptionIn this role, you will be responsible for conducting quality audits of suppliers' quality management systems to ensure compliance with applicable regulations.You will work closely with our team to identify areas for improvement and implement corrective actions as necessary.This is an exciting...