Technical Solutions Manager

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Join Kyndryl as a TSM and take your career to new heights. We are seeking an exceptional individual who thrives in a fast-paced, high-stakes environment, where every deal is an opportunity to make a significant impact.

You will be responsible for the development of complex integrated solutions for all Kyndryl offerings, including for Kyndryl Infrastructure, Public and Private Cloud, Applications, Data & AI, Project, and Consulting services and value directly to customers. You will develop and manage technology-led relationships with solution decision makers in the Infrastructure and Customer Line of Business organizations. Understanding Customer requirements and translating it into Custom solutions / Kyndryl offering as per the requirements and gaining customer acceptance of the proposed solution. Owns the end-to-end solution to the customer, RISK identification/mitigation, Cost, Profit, and deliverability of the overall solution for our most complex engagements. You will size and estimate the efforts and commercials for opportunities. You will ensure all Internal Approvals as per Domestic Delivery guidance are obtained in timely manner before contracting. You will be in customer facing role in which 50 to 70% of the time is spent in face-to-face discussions with customers and typically working on 3-4 engagements at a time.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
 

Required Skills and Experience

Strong techno-commercial ability, including concept evangelizing ability, demonstrated over 20 years of experience.

Strong market connects, CXO connects and experience as a Senior Individual Contributor role.

Ability to influence and create large deals.

Deep understanding of IT / Technology / Business Trends, including Infrastructure, Public and Private Cloud offering, Applications / Platforms, Public / Hybrid cloud, Automation, and the ability to align them with Kyndryl offerings.

Keen ability to work internally with the Kyndryl ecosystem and externally with client ecosystem to create and close large deals, > 10 Mn $ TCV.

Exceptional communication abilities to be able to articulate solutions and differentiation.

Focused on Customer acquisition, supporting senior sales executives, responsible for the end-to-end sales cycle from identification and qualification through contract negotiation and signing.

Understand customer’s business imperatives, articulate Kyndryl's relevance to these imperatives, and leverage consultative selling to establish Kyndryl as a key participant in customer's business ecosystem. Build and maintain long-term sustainable customer relationships with CxOs of assigned strategic new logos.

Preferred Skills and Experience

B.E / B.Tech / MCA / MBA– from a premier institute

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.