Workplace Solution Architect

4 weeks ago

New Delhi, India Tata Consultancy Services Full time

The Workplace transformation/END USER COMPUTING Architect – Presales will be primarily responsible for creating winning Propositions and solutions for all Digital workplace opportunities.The Workplace transformation/END USER COMPUTING Architect may also have responsibility to lead a team, provide technical leadership, guidance and mentoring to the team. He/she will also be responsible for front ending all Solution Discussions with Customers and Onsite SalesResponsibilities- Min. 5+ years of IT experience, mostly in the areas of Infrastructure services and management - Should have experience in designing workplace Solutions - Including Service Desk, Field support, Desktop lifecycle management, Email & Collaboration services, Virtual Desktop Architecture, and next gen digital workplace technologies. - Work with TCS internal teams, partners and product vendors for designing technology solutions and effort estimations. - Past experience in Workplace (End User Computing), Service Desk and onsite support delivery will be added advantage. - Should have a thorough technical understanding and should have been responsible for creating Solutions as requested by the Customer in the RFP/RFI process. - Should have in-depth understanding of technology stack, transformations and the next generation technology innovations/products in Marketplace. - Should be well versed in Designing next gen Digital workplace and End user experience centric solutions. - Should have a very good understanding of Workplace metrics, customer experience management and design nuances of modern digital workplace. - Should have a thorough understanding of Hosted Workplace solutions and its integration with On-premises solutions (Active Directory, Virtualization, MDM) - Should have experience on Workplace technologies, challenges faced during Setup, Migration, and operations. - Should have performed roles where He/she has interfaced with Executive leadership on a consistent basis and been responsible for providing inputs on Workplace transformation/END USER COMPUTING Architecture and Strategy - Should have excellent Communication Skills and should be able to successfully interface with Customer for Technical discussions.

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