E Commerce Executive

4 weeks ago


Madurai, India Smart Work Consultants Full time
Key Responsibilities
  • Manage product listings, catalog uploads, and content updates on e-commerce platforms (Amazon, Flipkart, Indiamart, company website, etc.).

  • Handle daily e-commerce operations including order processing, shipment tracking, and returns.

  • Coordinate with logistics, warehouse, and production teams to ensure timely delivery and stock availability.

  • Monitor sales performance, pricing, and inventory across platforms.

  • Assist in planning and executing online promotions, campaigns, and discount strategies .

  • Analyze sales data, market trends, and competitor activity to identify growth opportunities.

  • Ensure compliance with platform policies and e-commerce regulations .

  • Provide customer support for inquiries, complaints, and order-related issues.

  • Prepare MIS reports and share insights with management for decision-making.

  • Work closely with marketing teams to improve digital visibility and branding.



Requirements Required Skill Sets
  • Strong knowledge of e-commerce platforms (Amazon, Flipkart, Indiamart, Shopify, Magento, etc.).

  • Experience in product catalog management, SEO for product listings, and pricing strategies .

  • Familiarity with online order processing, payment gateways, and logistics coordination .

  • Proficiency in MS Excel, Google Sheets, and MIS reporting .

  • Knowledge of digital marketing basics (SEO, SEM, social media promotions) is a plus.

  • Analytical mindset with ability to work on sales reports and KPIs .

  • Strong communication and problem-solving skills.



Benefits

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