SYVO - Key Accounts Manager

About the Company:We are the parent company of two fast-growing consumer electronics brands Syvo and Tygot, specializing in camera accessories and related electronics. With a strong presence across leading online marketplaces such as Amazon, Flipkart, Zepto, and Blinkit, we are expanding our digital marketing team and looking for a results-driven ecommerce manager to manage, analyze, and scale our operations and sales figures.About the Role:Were looking for a proactive and detail-oriented E-commerce Manager to manage our presence across Amazon, Flipkart, and Quick Commerce platforms (Zepto, Blinkit, Instamart, etc.). You will be responsible for sales growth, pricing strategy, inventory planning, listing hygiene, promotions, event strategy, and exploring new marketplace/channel opportunities. The ideal candidate is someone who thrives on ownership, communicates effectively, and brings a data-first approach to scaling e-commerce operations.Key Responsibilities:1. Marketplace & Channel Full ownership of accounts across Amazon, Flipkart, Zepto, Blinkit, Swiggy Instamart, and more- Ensure smooth operations, compliance, and performance optimization across platforms- Evaluate and onboard new e-commerce or quick commerce channels to expand brand reach.2. Pricing & Profitability Management- Strategically define and update pricing to remain competitive and profitable- Own margin planning and Buy Box strategy.- Monitor price parity across platforms.3. Inventory & Demand Planning- Coordinate with the supply chain and warehousing teams for accurate inventory forecasting- Manage replenishment cycles to ensure healthy stock availability and reduce RTOs- Plan stock allocation for upcoming events and sales.4. Listing Hygiene & Catalog Optimization- Maintain best-in-class listings with rich content, images, keywords, and A+ content- Regular audits to fix suppressed listings, mismatches, and variations- Monitor listing performance and implement optimization strategies5. Promotions & Event Execution- Plan and execute platform-specific promotions, coupons, and lightning deals- Lead campaign planning for key events like Diwali, Prime Day, BBD, etc.- Collaborate with creative teams for campaign assets and marketing coordination6. New Product Launches (NPD)- Work with product and branding teams to launch new SKUs across marketplaces- Devise launch strategies including pricing, reviews, and ad pushes- Manage timelines and deliverables for a successful GTM7. Reporting & Growth Analysis- Own weekly/monthly reports on sales, conversion, ads, and returns- Share actionable insights for continuous improvement- Track competition and market trends for strategic input8. Cross-functional Communication & Coordination- Liaison with platform KAMs, internal teams, supply chain, and creative teams- Maintain excellent written and verbal communication- Ensure timely execution of planned activities and issue resolutionRequired Skills & Qualifications:- 2-5 years of experience managing accounts on Amazon, Flipkart, and/or quick commerce platforms- Strong understanding of e-commerce KPIs like CVR, ASP, TACoS, and RTO- Proficiency in Excel/Google Sheets and marketplace dashboards- Excellent communication and project management skills- Ability to analyze data and make strategic decisions- Exposure to D2C, FMCG, or grocery brands is a plus- Self-driven with a growth mindset and problem-solving attitudeWhy Join Us?- Work with a fast-growing team in the D2C and marketplace space- Own end-to-end growth levers across channels- Opportunity to innovate and lead in a dynamic digital-first ecosystem (ref:iimjobs.com)