IT Deputy Manager

5 days ago

Mumbai, India Zell Education Pvt. Ltd Full time

Role : IT Deputy ManagerAbout Zell Education :Transforming careers through affordable, accessible training and top-notch education in partnership with industry experts. We're dedicated to empowering individuals for professional success. At our workplace, dedication meets quirkiness, fostering innovation and collaboration. With a serious approach to work and a commitment to enjoyment, we offer a close-knit, family-like atmosphere. Join us for a fulfilling work-life balance where your ideas and uniqueness are celebrated, making each day an exciting adventure.Roles & Responsibilities :As Deputy Manager IT, you will be responsible for driving the integration, optimization, and transformation of our technology ecosystem to support business growth and operational efficiency.Key Responsibilities :- System Integration : Manage and integrate organizational systems including CRM, LMS, SAAS platforms, telephony, ticketing systems, and marketing channels.- Project Management : Conduct market research, gap assessments, requirement analysis, and build roadmaps for projects. Drive process optimization initiatives to improve efficiency and scalability.- Stakeholder Coordination : Act as the central project coordinator, ensuring alignment and smooth execution across multiple stakeholders.- Vendor Management : Oversee vendor relationships by monitoring service quality, negotiating contracts, and implementing cost-effective strategies for strong, reliable partnerships.- Asset & Infrastructure Management : Manage company IT assets and maintain robust network infrastructure to ensure connectivity, security, and maximum value utilization across locations.- Process Implementation : Design and implement standardized, automated processes across departments to improve operational efficiency and reduce dependency on manual efforts.- Digital Transformation : Lead digital initiatives to modernize operations, automate workflows, and enhance organizational capabilities through innovative technology solutions.Who Were Looking For :- Minimum 3+ years of IT experience, preferably in a startup environment.- Bachelors degree in Computer Science, Information Technology, or a related field.- Strong knowledge and hands-on experience with system integration (CRM, LMS, telephony, SAAS platforms, marketing channels).- Proven expertise in project management (research, gap analysis, requirement gathering, and roadmap planning).- Excellent stakeholder management, analytical, and problem-solving skills.- Ability to lead digital transformation initiatives and optimize organizational processes. (ref:hirist.tech)

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