Teqfocus - Quality Assurance Engineer - Salesforce Testing
3 weeks ago
What You'll Do :- Collaborate with cross-functional teams to understand business requirements and define test scenarios and acceptance criteria for Salesforce applications and integrations.- Develop and maintain test plans, test cases, and test scripts for Salesforce functionalities, including Service Cloud and integration points.- Execute functional, regression, integration, and performance tests to ensure the quality and stability of Salesforce applications and integrations.- Identify, document, and track software defects and work closely with developers to ensure timely resolution.- Conduct root cause analysis of defects and implement preventive measures to avoid similar issues in the future.- Work closely with analysts and stakeholders to validate and verify business processes and user workflows.- Participate actively in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.- Collaborate with the development team to design, implement, and maintain automated test scripts for regression and integration testing.- Experience with test automation and Scripting Languages such as Shell, Python is preferred.- Stay up-to-date with Salesforce best practices, new features, and industry trends to provide guidance and recommendations for process improvement.- Assist in troubleshooting and resolving production issues related to Salesforce applications and integrations.- Excellent communication skills, both written and verbal, with the ability to convey complex information effectively and efficiently.- Maintain a flexible and proactive work attitude to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully.What You'll Bring:- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).- 5+ years of experience on Salesforce platform Quality Assurance testing including Service Cloud, Sales Cloud and API integrations.- Experience working in SaaS industry- Detail-oriented and have an in-depth understanding of industry standards of Quality Assurance, version control (CI\CD) and testing standards- Experience in CI and CD tools like Github, bitbucket, Jenkins, ANT and automation testing.- Hands-on experience with Salesforce configuration, development and customization.- Proficiency in creating and executing test plans, test cases, and test scripts for Salesforce applications and integrations.- Familiarity with Salesforce Lightning, Apex, Visualforce, and SOQL.- Experience with ITIL/ITSM processes and SDLC best practices- Prior experience with post-Sales business applications a plus (i.e. TalkDesk, Gainsight)- Strong analytical and problem-solving skills to identify areas of improvement and potential risks.- Ability to work collaboratively in an Agile development team and adapt to changing project requirements.- Salesforce Certifications (e.g., Salesforce Certified Platform Developer I, Salesforce Certified Platform App Builder) preferred. ISTQB - optional (ref:hirist.tech)
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Bengaluru, India Teqfocus Full timeRole : We are looking for a self-motivated Sr. Salesforce QA Engineer with experience in Service Cloud and Post-Sales Systems to join our Agile development team. As a Sr. Salesforce QA Engineer, you will play a crucial role in ensuring the quality and reliability of our Salesforce applications and integrations. You will collaborate closely with developers,...
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