
Salesforce Business Analyst
3 weeks ago
Salesforce Relevant Experience - 8+years - Sales Cloud + CPQ + Services Cloud
Position : 1
Mode : Work from Home
RESPONSIBILITIES :
- Should be able to analyse business requirements around the fulfilment process and able to suggest better business and system processes for those requirements.
- Design, prototype, build, document and support solutions for the Salesforce Order Management and Fulfilment capability to meet business needs, including configurations, customizations and integrations.
- Translate business requirements into detailed specifications and oversee the build activities to deliver integrated solutions from the design stage to a functional application with a focus on SFDC best practices.
- Create and maintain detailed functional documentation for requirement specifications.
- Provide system administration support of customized Salesforce applications, user permissions, security settings, custom objects, and workflow.
- Understanding of Salesforce Sales Cloud functionality.
- Understanding with quote-to-order processes with knowledge of Product setup, Product Options, Product configuration & and rules, Pricing, Discounting, and Quote templates.
- Understanding with WebServices Process Builder, Workflows, Formulas, Flow, Assignment Rules and Advance Approvals.
- Understanding on integrations with Salesforce.com using REST/SOAP API's.
- Working knowledge of SFDC integration is strongly preferred.
- Strong customer focus with a high tolerance for ambiguity and requirement changes.
- Strong problem-solving mindset to ensure creative and logical thinking for potential solutions.
- Ability to be flexible and proactive to facilitate a quick response to changing project requirements, customer objectives, and meeting global goals successfully.
EDUCATION AND CERTIFICATION :
- Minimum 8+ year's experience working on the Salesforce platform.
- Experience working with fulfilment process implementations, middleware and 3rd party integrations is essential.
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