Customer Success Specialist
3 days ago
Customer Success Specialist (CSS)Location: Ahmedabad, Gujarat Experience: 2–3 years Function: Relationship Management & RetentionAbout the RoleAs a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum value from our platform. This role calls for a consultative mindset, excellent communication, and the ability to positively influence customer adoption and retention.Key ResponsibilitiesAct as the primary point of contact for key accounts post-onboarding.Lead and execute client onboarding processes smoothly and effectively.Build strong, meaningful relationships with client stakeholders and understand their marketing objectives.Monitor platform usage, identify potential risks, and drive proactive client engagement.Educate clients on new features, campaign best practices, and overall performance optimization.Collaborate cross-functionally to resolve issues and integrate client feedback.Drive renewals, upsells, cross-sells, and customer advocacy initiatives (testimonials, case studies, etc.).Conduct periodic business reviews and share actionable insights to enhance platform utilization.Advocate client needs internally while aligning with the product roadmap and company objectives.Maintain accurate CRM documentation and track key client success metrics.Requirements3+ years of experience in Customer Success or Account Management, preferably in a SaaS environment.Strong understanding of digital marketing, influencer marketing, or ad-tech tools.Proven ability to manage multiple accounts with a structured, strategic approach.Excellent communication, negotiation, and presentation skills.Hands-on experience with tools such as HubSpot, Gainsight, Intercom, Mixpanel, or similar platforms.A customer-first mindset with strong analytical and problem-solving skills.
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Customer Success Specialist
2 days ago
Ahmedabad, India CultureX Full timeCustomer Success Specialist (CSS) Location: Ahmedabad, Gujarat Experience: 2–3 years Function: Relationship Management & Retention About the Role As a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum...
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Customer Success Specialist
12 hours ago
Ahmedabad, India CultureX Full timeCustomer Success Specialist (CSS) Location: Ahmedabad, Gujarat Experience: 2–3 years Function: Relationship Management & Retention About the Role As a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum...
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Customer Success Specialist
3 days ago
ahmedabad, India CultureX Full timeCustomer Success Specialist (CSS)Location: Ahmedabad, Gujarat Experience: 2–3 years Function: Relationship Management & RetentionAbout the RoleAs a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum...
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Customer Success Specialist
3 days ago
Ahmedabad, India CultureX Full timeCustomer Success Specialist (CSS)Location: Ahmedabad, Gujarat Experience: 2–3 years Function: Relationship Management & RetentionAbout the RoleAs a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum...
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Customer Success Specialist
22 hours ago
Ahmedabad, India CultureX Full timeCustomer Success Specialist (CSS) Location: Ahmedabad, GujaratExperience: 2–3 yearsFunction: Relationship Management & RetentionAbout the Role As a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum...
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Customer Success Specialist
3 days ago
Ahmedabad, India CultureX Full timeCustomer Success Specialist (CSS) Location: Ahmedabad, Gujarat Experience: 2–3 years Function: Relationship Management & Retention About the Role As a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum...
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Customer Success Specialist
1 day ago
Ahmedabad, India CultureX Full timeCustomer Success Specialist (CSS) Location: Ahmedabad, Gujarat Experience: 2–3 years Function: Relationship Management & Retention About the Role As a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You’ll ensure they remain engaged, satisfied, and consistently derive maximum...
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Customer Success Specialist
1 week ago
ahmedabad, India CultureX Full timeWe're Hiring: Customer Success Specialist (CSS)Location:Ahmedabad, GujaratExperience:2–3 yearsFunction:Relationship Management & RetentionAre you passionate about building meaningful client relationships and ensuring customer delight?We're looking for aCustomer Success Specialistwho can turn great partnerships into long-term success stories.What You'll Do:...
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Customer Success Specialist
4 days ago
Ahmedabad, Gujarat, India CultureX Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCustomer Success Specialist (CSS)Location:Ahmedabad, GujaratExperience:2–3 yearsFunction:Relationship Management & RetentionAbout the RoleAs a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You'll ensure they remain engaged, satisfied, and consistently derive maximum value from...
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Customer Success Specialist
6 days ago
Ahmedabad, India Ikigai Infotech LLP - Saleshandy Full timeAt Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We’re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally. Onboarding is our first shot at delight — and we don’t take that lightly. We’re looking for an Onboarding Specialist who can turn new users into power users —...
