Axway Support Engineer
2 months ago
Responsibilities :
- Work on Axway platform handling data transformation, connectivity troubleshooting, and ensuring seamless file transfers.
- Proficient in troubleshooting connectivity issues, including command line level expertise on Linux platforms and resolving Java errors and messages.
- Participate in on-call rotations (not 24/7) for a week at a time multiple times a year, ensuring system availability and quick response to any issues.
- Understand infrastructure, server locations, and tools required for effective support.
Must Haves :
- 3-5 years of experience in an architect/support role, particularly in managed file transfer (MFT) and connectivity configurations.
- Familiarity with healthcare-specific protocols is a plus.
- Expertise in Linux, AIX platforms, and Windows operating systems, with a primary focus on Linux and AIX.
- Experience with Axway MFT as the primary platform and knowledge of secondary MFT programs.
- Strong knowledge of big data movement, including zipping content and reducing file sizes.
- Proficient in troubleshooting connectivity issues, command line on Linux, and resolving Java errors.
- Solid understanding of secure file transfers, SFPT, and managed file transfer (MFT) connections.
- Flexibility to handle diverse tasks, ranging from connectivity troubleshooting to supporting specific healthcare-related protocols.
- Ability to participate in on-call rotations and guarantee coverage during assigned weeks.
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