ServiceNow OMT

Job Title - Servicenow developer - OMTExperience: ServiceNow Development, with CSM and Telecom Order Management experienceKey Responsibilities:- Design, develop, and implement solutions on the ServiceNow platform, specifically in the Order Management for Telecom (OMT) module - Collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements - Develop ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs - Configure and customize Order Management modules to enable seamless handling of product orders, service requests, and provisioning workflows - Integrate ServiceNow with third-party systems, OSS/BSS platforms, and legacy systems commonly used in telecom environments - Support UAT, defect fixing, and performance tuning for order management processes - Follow Agile delivery practices and participate in daily stand-ups, sprint planning, and retrospectives - Ensure compliance with coding standards, security guidelines, and ITSM best practicesRequired Skills:- Hands-on development experience in ServiceNow platform - Strong knowledge of ServiceNow Order Management for Telecom (OMT) module - Experience in ServiceNow CSM (Customer Service Management) and/or ITSM is an advantage - Proficient in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer, and Service Portal - Telecom domain knowledge, particularly Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment - Ability to write technical documentation, design documents, and deployment guides - Experience in working in Agile/DevOps environments