Integration Engineer

About Sutra AISutra AI is a groundbreaking AI business transformation platform designed specifically for Business Builders . Unlike platforms built for AI developers or enterprises with deep pockets, Sutra AI delivers immediate business results for mid-market businesses without requiring AI expertise .Developed over 3 years, Sutra AI is a patent-pending “Data to Value” AI SaaS platform that helps businesses identify and execute AI use cases to enhance:- Operational efficiency - Customer experience - Revenue growth - Profitability - Innovation - Risk reductionWe are on a mission to empower businesses with AI that works for them, not the other way around.Position OverviewWe are seeking an experienced Integration Engineer – AX/AIF Specialist to join our AI Solutions Delivery team . This role will focus on Microsoft Dynamics AX 2009 Application Integration Framework (AIF) implementations, ensuring seamless integrations between Sutra AI’s platform, customer ERP systems, and third-party applications.Your work will directly influence Time-to-Value (TTV) and overall customer success outcomes .Key Responsibilities1. Primary Integration Development (40%)- Design, develop, and implement AIF-based integrations between AX 2009 and external systems (AI platforms, POS, 3rd-party apps). - Configure and customize AIF document services (Customer, Sales Order, Inventory) and build custom services when needed. - Implement both synchronous (web service) and asynchronous (file-based, MSMQ) integration patterns. - Create transformation pipelines for complex data mapping and logic. - Optimize integration performance (bulk processing, caching, query optimization).2. Technical Implementation (25%)- Configure AIF infrastructure (endpoints, channels, transport adapters, batch jobs). - Implement secure integration with authentication/authorization. - Develop custom X++ code for business logic and validation. - Build reusable integration components and frameworks. - Ensure resilient integrations with retry logic, error handling, and circuit breaker patterns.3. Customer Project Delivery (20%)- Collaborate with Solution Architects to translate requirements into integration specs. - Lead technical workshops with customer teams. - Support Agile/sprint delivery methodology, aligning milestones with project timelines. - Work directly with customers during implementation and go-live. - Provide technical expertise during presales scoping.4. Testing & Quality Assurance (10%)- Develop and execute test cases (positive, negative, edge scenarios). - Conduct unit, integration, UAT, and performance testing. - Validate data integrity and accuracy. - Leverage automated testing tools (SoapUI, Postman).5. Documentation & Support (5%)- Prepare integration specs, API docs, deployment guides, and runbooks. - Provide troubleshooting documentation and support knowledge transfer. - Maintain architecture diagrams and best practices.Required Technical SkillsCore AX/AIF Expertise- 3+ years of hands-on AX 2009 AIF development/configuration. - Strong understanding of AIF service layer and transformation pipelines. - Proficiency in X++ customizations. - Experience with synchronous (WCF/SOAP) and asynchronous (File/MSMQ) integrations. - Knowledge of AX security and RBAC.Integration Technologies- Web Services: SOAP, REST, WCF, XML, XSD, WSDL. - Protocols: FTP/SFTP, MSMQ. - Tools: SoapUI, Postman, Fiddler, Visual Studio. - Scripting: PowerShell, C#/.NET.Development & Data Management- Strong SQL and query optimization. - Experience with ETL concepts, data mapping, cleansing, and transformation. - Familiarity with enterprise integration patterns (EIP). - Batch processing and job scheduling.Preferred Qualifications- Experience with Microsoft BizTalk Server, MuleSoft, or Azure Logic Apps. - Familiarity with AI/ML integration patterns and API consumption. - Cloud integration (Azure, AWS) and PowerBI/reporting integration. - ERP exposure beyond AX (D365, SAP, Oracle). - Industry experience in restaurant, retail, manufacturing, or supply chain integrations. - Certifications: Dynamics, Azure Integration, MuleSoft Developer (nice to have).Soft Skills & Competencies- Excellent verbal & written communication. - Ability to explain technical concepts in business terms. - Strong troubleshooting, debugging, and problem-solving mindset. - Agile/sprint delivery experience. - Customer-focused with professionalism under pressure. - Strong collaboration across cross-functional teams.Education & Experience- Minimum: Bachelor’s degree in CS/IT/Engineering (or equivalent practical experience). - Preferred: Master’s degree or relevant certifications. - 3–5 years of integration experience (2+ years in AX AIF). - Track record of delivering enterprise integrations.Performance Metrics & KPIs- On-time delivery of integration milestones. - Integration development velocity and quality. - System uptime, reliability, and performance benchmarks. - Customer satisfaction (CSAT) and successful go-lives. - Contribution to reusable components, documentation, and best practices.Work Environment & Conditions- Location: Remote (Bhopal preferred). - Arrangement: Hybrid flexibility; occasional on-call support. - Team Structure: Work in delivery pods with Solution Architects, AI/ML Specialists, and Customer Success Engineers. - Collaboration: Cross-time-zone and global team environment.Application RequirementsMust submit (if shortlisted):- Updated resume highlighting AX/AIF experience. - Cover letter describing interest in AI-driven integration. - Portfolio/case studies of prior integrations. - References from previous projects.Nice to have:- GitHub/code samples. - Blog posts, technical articles. - Certifications, architecture diagrams.