Technical Manager

1 month ago

Gurugram, India Orange Business Full time

(TM) Tech Lead Engineer

Lead P1, MI's and participate in crises calls to provide the quick resolution.

Efficiently and promptly, plans and standardizes ways to minimize the impact of change and incidents on business operations.

Responsible for implementing all IP configuration changes on the Customer network and incidents if agreed.

Manage customer network integration and provide expertise to implement hybrid and customized networks for the company.

To deliver outstanding customer experience via on-time, right first time implementation of customer RFCs.

Maintain a high quality of output and ensure completion of tasks to a target of zero errors.

Participate in Low Level Design calls with Technical Design Consultants and propose changes for Network Design Implementation and Integration.

Knowledge of WAN, MLAN, WLAN, SDx, Optimization and Scripting (Automation).

Knowledge of New Technologies – ISE, PRIME, DNA-C.

Participate in Technical escalation management.

Lead/drive Technical SPOC for L1-L2 teams, Escalation point of contact for the internal level 1 and 2 support team.

Perform Quarterly/Half yearly technical audit for the designated customer network.

Manage level3 incidents and lead technical discussions with customer and internal stakeholders.

Deliver customer specific or new technology trainings to the team/cross functional teams.

Documentation of change performed in customer network.

Perform weekly/monthly security auditsBuild final config and perform SAT/CAT for customers.

Level-3 entity for chronic incidents and major escalations.

Participate in monthly customer meetings coordinated by the CSM as extended team.

Support 24*7 and also support Out of office hours change requests / Planned Works from internal & external customers .

Compliance of Orange process and Support in Databases and tool updating during BAU and migration Projects .

Managing & communicating change based on creative / innovative thinking driven by changing customer / business requirements.

Ability to work under pressure, dealing with multiple tasks.

Applies significant knowledge of industry trends and developments, best practices, implements effective continual improvement solutions.

Creates and executes development plans and revises as appropriate to meet changing needs and requirements.

Project manages bulk & complex migrations using standard process and procedures – CMRM.

Measure Change Management efficiency – quality and throughput and ensure the team’s performance meets or exceeds the set KPIs.

Monitor the roll-out and compliance of the defined processes, procedures and audit the adherence to standards.


Area of expertise:

Cisco & Juniper routing & switching, Nexus, Wireless LAN, cisco ISE

Data Center Technology: ACI, DNA-C (SDA)

SD-WAN – Cisco Viptela, Cisco Meraki, Fortinet, Versa, Prisma

Core experience implementing network (MLAN, WLAN, Riverbed, MPLS VPN, QOS, Routing Protocols, SDWAN).

Basic knowledge Ansible/Python Scripting, Linux will be preferred.

Good knowledge of industry standards and compliance requirements.

  • Technical Manager

    2 weeks ago

    Gurugram, India Eikomp Full time

    Job Description:  EIKOMP is seeking a dedicated and detail-oriented Technical Manager to join our team. The  ideal candidate will understand technical standards and certification processes, including  ISI/FMCS and BIS regulations.  Key Responsibilities:  • Understand and manage the ISI/FMCS Certification process effectively.  • Interpret and...

  • Technical Manager

    2 weeks ago

    Gurugram, India Eikomp Full time

    Job Description: EIKOMP is seeking a dedicated and detail-oriented Technical Manager to join our team. The ideal candidate will understand technical standards and certification processes, including ISI/FMCS and BIS regulations. Key Responsibilities: • Understand and manage the ISI/FMCS Certification process effectively. • Interpret and apply the...

  • Technical Program Manager

    3 months ago

    gurugram, India BayOne Solutions Full time

    Job Description:Job Position: Technical Program ManagerLocation: GurgaonShift Timings: 12PM to 8 PM Position Overview:We are seeking an experienced Technical Program Manager with expertise in DevOps, AWS migration, Site Reliability Engineering (SRE), and Kubernetes to lead and manage complex technical projects. The ideal candidate will be responsible for...

  • Technical Program Manager

    4 months ago

    Gurugram, India BayOne Solutions Full time

    Job Description:Job Position: Technical Program ManagerLocation: GurgaonShift Timings: 12PM to 8 PM Position Overview:We are seeking an experienced Technical Program Manager with expertise in DevOps, AWS migration, Site Reliability Engineering (SRE), and Kubernetes to lead and manage complex technical projects. The ideal candidate will be responsible for...

  • Technical Product Manager

    4 weeks ago

    Gurugram, India PROCLOZ Full time

    About Procloz : Procloz converges technology and excellence to redefine business process outsourcing. As adaptable problem-solvers, we craft customized solutions aligned with your needs, swiftly adjusting to market dynamics and fostering lasting partnerships with unparalleled value. Our experienced professionals spearhead innovation, navigating the...

  • Technical Production Manager

    2 weeks ago

    Gurugram, India Holiday Tribe Full time

    Company DescriptionHoliday Tribe is a seed stage - VC funded travel tech brand based in Gurugram, specializing in leisure travel and creating memorable holiday experiences. The brand integrates technology for speed, scale, and accuracy in curating holidays, and is focused on customer success throughout the booking and travel journey to create delightful...

  • Technical Production Manager

    2 weeks ago

    Gurugram, India Holiday Tribe Full time

    Company DescriptionHoliday Tribe is a seed stage - VC funded travel tech brand based in Gurugram, specializing in leisure travel and creating memorable holiday experiences. The brand integrates technology for speed, scale, and accuracy in curating holidays, and is focused on customer success throughout the booking and travel journey to create delightful...

  • Technical Production Manager

    2 weeks ago

    Gurugram, India Holiday Tribe Full time

    Company Description Holiday Tribe is a seed stage - VC funded travel tech brand based in Gurugram, specializing in leisure travel and creating memorable holiday experiences. The brand integrates technology for speed, scale, and accuracy in curating holidays, and is focused on customer success throughout the booking and travel journey to create delightful...

  • Technical Product Manager

    3 months ago

    gurugram, India Airtel Africa Digital Labs Full time

    Why Airtel Africa?At Airtel, we don’t just make things – we make things possible. Airtel Africa is on a mission to change the world by connecting people with ideas. We are building next generation systems to improve the quality of life for millions of users spanned across 14+ countries.What will you do?Building Digital Consumer and Enterprise platform,...

  • Eikomp | Technical Manager

    2 weeks ago

    gurugram, India Eikomp Full time

    Job Description: EIKOMP is seeking a dedicated and detail-oriented Technical Manager to join our team. The ideal candidate will understand technical standards and certification processes, including ISI/FMCS and BIS regulations. Key Responsibilities: • Understand and manage the ISI/FMCS Certification process effectively. • Interpret and apply the...

  • RPA Technical Manager

    5 days ago

    Gurugram, India Publicis Re:Sources Full time

    We are hiring for RPA Technical Manager (UiPath)Location: Gurgaon, Haryana, IndiaExperience: :10+ years of experience in IT, with a focus on automation and RPA.Notice Period: Immediate Joiner/Max 30 Days Role Overview:The UiPath RPA Technical Manager will be responsible for leading the design, development, and implementation of Robotic Process Automation...

  • RPA Technical Manager

    4 days ago

    Gurugram, India Publicis Re:Sources Full time

    We are hiring for RPA Technical Manager (UiPath) Location : Gurgaon, Haryana, India Experience: : 10+ years of experience in IT, with a focus on automation and RPA. Notice Period: Immediate Joiner/Max 30 Days Role Overview: The UiPath RPA Technical Manager will be responsible for leading the design, development, and implementation of Robotic Process...

  • RPA Technical Manager

    5 days ago

    Gurugram, India Publicis Re:Sources Full time

    We are hiring for RPA Technical Manager (UiPath)Location: Gurgaon, Haryana, IndiaExperience: :10+ years of experience in IT, with a focus on automation and RPA.Notice Period: Immediate Joiner/Max 30 Days Role Overview:The UiPath RPA Technical Manager will be responsible for leading the design, development, and implementation of Robotic Process Automation...

  • Technical Program Manager

    3 months ago

    gurugram, India Airtel Payments Bank Full time

    About Us:Airtel Payments Bank, India's first payments bank is a completely digital and paperless bank. The bank aims to take basic banking services to the doorstep of every Indian by leveraging Airtel's vast retail network in a quick and efficient manner.At Airtel Payments Bank, we’re transforming the way banking operates in the country. Our core business...

  • Technical Program Manager

    3 months ago

    Gurugram, India Airtel Payments Bank Full time

    About Us: Airtel Payments Bank, India's first payments bank is a completely digital and paperless bank. The bank aims to take basic banking services to the doorstep of every Indian by leveraging Airtel's vast retail network in a quick and efficient manner. At Airtel Payments Bank, we’re transforming the way banking operates in the country. Our core...

  • Technical Program Manager

    3 months ago

    Gurugram, India Airtel Payments Bank Full time

    About Us:Airtel Payments Bank, India's first payments bank is a completely digital and paperless bank. The bank aims to take basic banking services to the doorstep of every Indian by leveraging Airtel's vast retail network in a quick and efficient manner.At Airtel Payments Bank, we’re transforming the way banking operates in the country. Our core business...

  • Technical Product Manager

    5 days ago

    Gurugram, India Comviva Full time

    Key ResponsibilitiesProduct Strategy & Vision:Define the long-term vision and strategy for SMS, Firewall, USSD, MMSC and No-Code/Low-Code platforms, ensuring alignment with company objectives.Lead market analysis, identify trends, and leverage emerging technologies to shape the product roadmap.Product Development:Collaborate with engineering, security teams,...

  • Technical Product Manager

    4 days ago

    Gurugram, India Comviva Full time

    Key Responsibilities Product Strategy & Vision : Define the long-term vision and strategy for SMS, Firewall, USSD, MMSC and No-Code/Low-Code platforms, ensuring alignment with company objectives. Lead market analysis, identify trends, and leverage emerging technologies to shape the product roadmap. Product Development : Collaborate with engineering,...

  • Technical Product Manager

    5 days ago

    Gurugram, India Comviva Full time

    Key ResponsibilitiesProduct Strategy & Vision:Define the long-term vision and strategy for SMS, Firewall, USSD, MMSC and No-Code/Low-Code platforms, ensuring alignment with company objectives.Lead market analysis, identify trends, and leverage emerging technologies to shape the product roadmap.Product Development:Collaborate with engineering, security teams,...

  • Technical Project Manager

    2 months ago

    gurugram, India Blockchain Staffing Ninja Full time

    Role: Technical Project Manager (Web3)Location: GurgaonWork Type: On-site 6 Days a WeekFull Time RoleOverview:A Technical Web3 Blockchain Project Manager is a specialized role that combines projectmanagement expertise with a deep understanding of Web3 technologies and blockchaindevelopment. In addition to the responsibilities of a traditional project...