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Receptionist

2 months ago

Rohtak, India Exultant Services Full time
Overview:The Receptionist plays a crucial role in providing the first point of contact for visitors and callers ensuring a positive impression of the organization. This position is essential for maintaining efficient office operations and delivering exceptional customer service.Key Responsibilities:
  • Welcome and greet visitors in a professional and friendly manner
  • Answer and direct phone calls to the appropriate staff member
  • Maintain a neat and organized front desk and reception area
  • Manage incoming and outgoing mail and packages
  • Schedule and coordinate appointments and meetings
  • Assist with basic administrative tasks such as data entry and filing
  • Address general inquiries and provide information to visitors
  • Coordinate with other departments to support overall operations
  • Handle and resolve customer issues or complaints
  • Monitor and maintain office supplies and inventory
  • Ensure security protocols are followed for visitors and building access
  • Assist in coordinating special events or projects as needed
  • Support with travel arrangements and accommodations for staff
  • Contribute to a positive and professional work environment
  • Adhere to company policies and procedures at all times
Required Qualifications:
  • High school diploma or equivalent
  • Prior experience in a receptionist or customer service role
  • Proficiency in using office equipment such as printers and multiline phone systems
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Customerfocused with a pleasant and courteous demeanor
  • Ability to maintain confidentiality and handle sensitive information
  • Proficient in basic computer applications (e.g. MS Office email and scheduling software)
  • Problemsolving skills and the ability to remain calm under pressure
  • Attention to detail and accuracy in handling tasks
  • Professional appearance and behavior
  • Ability to work independently and as part of a team
  • Flexibility to adapt to changing priorities and work schedules
  • Knowledge of administrative procedures and basic accounting principles is a plus
  • Basic understanding of office security and safety protocols

communication,organization,multitasking,customer service,problem solving,computer skills