VuNet Systems

Your Role : Solution Engineer

Experience : 3 - 6 Years

Location : Hyderabad/Mumbai (Work from Office)

Job Description :

We are looking for a Solution Engineer, who can identify and address customer pain points, act as a strong customer advocate, and collaborate closely with clients to understand their business, applications, and IT landscape. The ideal candidate will leverage our platform to deliver valuable insights that help optimize business processes and infrastructure.

They will play a key role in streamlining day-to-day operations, maximizing efficiency, and ensuring the best possible Return on Investment (ROI) for our customers. The role involves designing and delivering solutions that provide unified visibility, application and infrastructure observability, and advanced analytics.

Roles & Responsibilities :

- Work across the entire landscape that spans across network, compute, storage, database, applications, transactions and business domain

- Use the BigData and AI driven features of vuSmartMaps to provide solutions that will enable customers to provide insights to their applications performance and improve the business and end user experience for their applications

- Collaborate with customer teams and stakeholders to gather requirements, designing solutions and integrations as required.

- Create detailed designs, solutions and validate with internal engineering and peer teams. Establish a good network of relationships with both internal and external customers.

- Understand the customers application architecture and transaction level workflow to identify critical touch points and necessary metrics to be monitored and analysed to provide detailed insights.

- Analytics and analysis on data and provide business insights and recommendations

- Constantly stay ahead in communicating the latest progress/status with customers.

- Manage planning and execution of platform implementation at customer sites.

- Work with the product team in developing new features, identifying platform bugs, solution gaps etc

- Interest and aptitude in learning new technologies- Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps

What You Bring :

- At least 3+years of experience in IT Infrastructure, Observability or APM.

- Experience in working with large scale IT infra, including applications, transactions, databases, network.

- Experience in working with monitoring tools and automation tools.

- Hands-on experience in scripting.

- Knowledge/Experience in the following technologies will be added plus.

- Observability platforms, Elastic search, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, JMX, Python/Bash Scripting).

Good to Have :

CKA certification - Certified Kubernetes Administrator