VML - Senior Business Analyst

Description : About Us : VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths.We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices powered by deep data and technology experience.Overview :A Senior Business Analyst has 5+ experiences.They are a key part of the team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution.Job Type : Freelance.Duration : 3 months.Responsibilities : - Gather and document complex requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users.- This will involve planning, running and facilitating workshops, and assessing source documentation from the customer.- Identify and recommend options for potential solutions and assess them for both technical and business suitability based on a global component library and design system.- Create logical and innovative solutions to complex problems.- Analyse business systems in order to recommend efficiencies.- Provide estimates for future analysis work.- Work closely with developers and a variety of end users to ensure all solutions deliver customer satisfaction.- Provide training to users of a new system as required.- Communicate and collaborate with the test team.- Plan and work flexibly to meet deadlines.- Keep up to date with technical and industry sector advances.- Maintain great client relationships at all levels of the organization.- Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required.- Manage situations and relationships both internally and externally.Required skills/experience : - You will have 5-10+ years experience working as a Senior Business Analyst in the Pharma sector on enterprise content management platforms.- Experience of working supplier side and managing client stakeholders and 3rd parties.- Able to plan, and run large workshops with senior client stakeholders and manage senior stakeholders effectively.- Highly proactive, talented, enthusiastic, focused, eye for detail, professional.- Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it.- You like working in a fast-paced environment and are ready to inspire outstanding online experiences for users, no matter what product, service, sector, device or channel.- You will be happy working at client locations when needed.- Experience of Agile software delivery.- Business Process mapping and engineering.- Experience in Pharma sector and AEM experience.- Production of high-quality user stories and acceptance criteria.- Analysis and design of systems (package integration and bespoke development).- Ability to work on your own initiative to an agreed action plan.- Strong communication skills as this role requires a high level of communication, interpersonal and presentation skills.- Strong problem solving, time management and organizational skills.- Strong commercial awareness and business acumen.- Energetic, enthusiastic with strong attention to detail.Preferred qualifications / experience : - Scrum master qualification.- Certified Scrum Product Owner.- Experience working with multiple different ecommerce platforms. (ref:hirist.tech)