ServiceNow HRSD Configuration Specialist

7 days ago


New Delhi, India Aditi Consulting Full time

Hi, We are hiring for ServiceNow HRSD Configuration Specialist JD; Job Title: ServiceNow HRSD Configuration Specialist Core Responsibilities  Support and maintain the ServiceNow HRSD application, including configuration, enhancements, and troubleshooting.  Collaborate with HR teams and stakeholders to gather requirements and translate them into actionable configurations.  Facilitate testing for enhancements and changes in ServiceNow.  Identify opportunities to leverage out-of-the-box features for process improvements.Focus Area  HRSD application expertise: Strong knowledge of HR services, case management workflows, notifications, inbound actions, and related modules.  Employee Journeys: Experience in journey management is preferred but not mandatory.  Collaboration: Effective interaction with HR stakeholders for requirement gathering and solution design. Technical Expectations  Minimum 3+ years hands-on experience with ServiceNow backend; HRSD-specific experience is critical.  Knowledge of flow design, UI policies, and scripting; intermediate coding proficiency acceptable.  Familiarity with assignment groups, user access management, and general ServiceNow modules.  Ability to troubleshoot and support system issues effectively. Day-to-Day Activities  Perform configuration and maintenance tasks on HRSD modules.  Work on project-based enhancements and support activities (task-by-task basis).  Collaborate with HR teams to implement requirements and conduct testing.  Support troubleshooting and identify improvement opportunities within ServiceNow HRSD.



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