Senior Associate, SRE Application Support, Consumer Banking Group Technology

4 weeks ago

Madhapur, India DBS Bank Full time
Senior Associate, SRE Application Support, Consumer Banking Group Technology-(WD77862)

Business Function:

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels

Responsibilities

Must have experience in 24/7 production support team (L1, L2) in Banking domain or credit card domain
Awareness in Software Development Life Cycle knowledge(SDLC) on Agile methodology Strong expertise in development experience with Java (banking applications, preferably Credit card applications), with a willingness to provide support activities in shifts Managing major incidents, Coordination incident management, problem management, infra teams & Preparing Major Incident report Experience in troubleshoot, resolve, and communicate complex incidents and deep underlying issues, Performance analysis and fine tuning of real time and batch systems Perform deep-dive analysis for all major incidents, coordinating with all support teams, infra teams to identify root cause in both Application and Infrastructure areas Experience in Executing continuous service improvement plan, monitoring, process improvement and automation Experience in Major Change management process to make sure no critical incidents reported during weekend cutover activities Experience in managing Capacity Monitoring, Server Patching (Production environment): Experience in managing Bank wide DR , BCP coordination / scheduling Hands on experience in Linux/Unix. Exposure in PL/SQL Strong experience in TWS (Tivoli Workload Scheduler)

Requirements

5 to 9 years of experience in SRE application support with exposure on Java Strong understanding of microservices architecture and design principles Familiarity with production support, including troubleshooting and incident management Good communication skills Stakeholder management Readiness to work 24/7 in shifts including nights shifts Ability to follow bank standards Ability to closely work with development teams.

Primary Location

:India-Telangana-Hyderabad - DAH2 Skyview SEZ

Job

:Technology

Schedule

:Regular

Employee Status

:Full-time:

Job Posting

:Sep 30, 2025, 9:30:00 AM

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