IT Manager

Roles and Responsibilities :

- Create, implement, and manage the backbone of our IT systems, ensuring scalability and efficiency.

- Oversee hardware and software management, ensuring seamless daily operations.

- Develop IT policies and processes to ensure consistency and compliance.

- Safeguard our IT infrastructure and information by implementing best-in-class security practices.

- Collaborate and manage relationships with third-party vendors and service providers.

- Lead efforts to maintain certification compliance for ISO 27001 and ISO 22301 standards.

- Inspire, mentor, and guide a talented team of IT professionals.

- Report IT performance metrics and progress to senior management, driving informed decision-making.

- Experience in building RFPs, SOWs and Contracting and running Projects Deep knowledge on Commercial and contractual terms and support the implementation and execution of software category strategy

- Should possess knowledge of software and SaaS contracts and work as part of the global category strategy to develop a global consistent approach for IT Services spend and knowledge on Procurement strategy execution for IT Services suppliers and category performance management

- Must have in depth knowledge of contract terminology and negotiation skills to mitigate risk and bringing saving to the company

- Implement global category strategy at local level OR implement sourcing business plan for area of responsibility; directly deploys global category strategy at site level.

- Supervise the implementation of sourcing plans for the sub-category & deliver sub-category savings targets following engagement in the target-setting process.

- Create, apply, complete, and reviews major contracts for the sub-category and ensure that negotiated contracts are clearly communicated for the sub-category area and that they are consistently applied

- Qualify IT Services suppliers - identify selection criteria, select supplier long list, conduct RFx process

- Develop Negotiation strategy, Plan and execution negotiations, document benefits Identify and monitor key category indices, perform category analytics, monitor supplier market, benchmark as required and Skilled in using the platforms for negotiations

- Developing and implementing the IT department's strategy and goals

- Managing the IT department's budget and resources

- Ensuring that the organization's technology infrastructure is reliable, secure, and scalable

- Overseeing the development, implementation, and maintenance of software applications, hardware, and network systems

- Ensuring compliance with IT security and compliance standards

- Managing vendor relationships and service level agreements

- Providing technical support to end-users

- Managing IT staff, including hiring, training, and performance evaluations

- Collaborating with other departments to ensure that the IT infrastructure meets business requirements

- Knowledge of networking protocols, operating systems, and software applications

- Familiarity with IT security and compliance standards

- Excellent problem-solving and analytical skills

- Strong communication and interpersonal skills