IT Business Analyst

2 months ago

Bengaluru, India Sam manpower services & Career LLP Full time

Overview :

- The IT Business Analyst (Veeva Vault) plays a crucial role in bridging the gap between the IT and business functions within the organization.

- They are responsible for understanding the business needs, identifying solutions, and facilitating the implementation of IT systems, particularly Veeva Vault, to improve business processes and outcomes.

- This role is instrumental in driving efficiency, productivity, and strategic alignment through technology solutions.

Key Responsibilities :

- Collaborate with stakeholders to understand business requirements and translate them into IT solutions, with a focus on Veeva Vault.

- Conduct data analysis to identify trends, patterns, and insights that contribute to informed decision-making.

- Facilitate requirements gathering workshops and document functional and non-functional requirements.

- Participate in the design and configuration of Veeva Vault solutions, ensuring alignment with business needs.

- Create and maintain documentation, such as user stories, process flows, and acceptance criteria.

- Support IT project management activities, including resource planning, risk management, and change control.

- Conduct system testing and coordinate user acceptance testing to ensure quality and usability.

- Provide end-user training and support during Veeva Vault implementation and post-implementation phases.

- Collaborate with cross-functional teams to ensure seamless integration of Veeva Vault with other IT systems.

- Identify opportunities for continuous improvement and optimization of Veeva Vault functionality.

Required Qualifications :

- Min 5 yrs work exp.

- Strong technical understanding of the Veeva Vault.

- Hands on experience with Veeva configurations with a focus on QMS.

- Expected to independently lead & manage business stakeholders & work on design/configurations, POCs, testing & data loads.

- Lead impact assessment of Veeva product release with business & Testing team.

- Collaborate with the business counterparts to drive the monthly BAU releases.

- Independently extend support & fix critical end user issues.

- Support the existing L2 team to address priority user issues.

Skills : Business analysis, Veeva,vault.

(ref:hirist.tech)

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