Server/Waiter

5 months ago

Kochi, India Nanik Food Pvt. ltd. Full time

As a Server/Waiter, your main responsibility is to provide excellent customer service and ensure a pleasant dining experience for guests. You will take orders, serve food and beverages, and attend to guest needs throughout their visit.

Responsibilities:

1.    Customer Service:

  • Greet guests, escort them to tables, and ensure their comfort.
  • Take accurate food and beverage orders and deliver them promptly.
  • Anticipate and fulfill guest needs, such as refilling drinks and clearing plates.


2.    Order Processing and Payment:

  • Enter orders accurately into the POS system.
  • Process payments and provide accurate checks to guests.


3.    Menu Knowledge:

  • Familiarize yourself with the menu, including specials and allergens.
  • Make recommendations and offer suggestions to enhance the dining experience.


4.    Cleanliness and Organization:

  • Maintain clean and organized dining areas.
  • Replenish supplies and follow hygiene and food safety practices.


5.    Collaboration and Communication:

  • Collaborate with kitchen staff for accurate order preparation.
  • Communicate guest requests and concerns to colleagues and management.


Qualifications:

  • Previous server or waiter experience is preferred.
  • Strong customer service and communication skills.
  • Ability to multitask in a fast-paced environment.
  • Basic math skills for order processing and payment handling.
  • Knowledge of menu items, including allergens and preparation methods.
  • Flexible availability, including evenings, weekends, and holidays

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