Captain

7 months ago

Lucknow, India The Phoenix Mills Ltd Full time
  • Responsible for overseeing the operations and performance of the restaurant
  • Ensure exceptional customer service and guest satisfaction
  • Supervise and train the restaurant staff, including servers, hosts/hostesses, and bartenders
  • Manage reservations and seating arrangements to optimize the use of available space
  • Take charge of resolving customer complaints and concerns in a professional manner
  • Maintain high standards of cleanliness and hygiene in the restaurant area
  • Collaborate with the kitchen staff to ensure timely and accurate food delivery
  • Monitor inventory levels and assist with ordering supplies and ingredients
  • Uphold and enforce all safety and security protocols in the restaurant
  • Handle cash transactions, process payments, and maintain accurate records
  • Coordinate with the management team to implement marketing and promotional activities
  • Stay updated on industry trends and implement improvements to enhance the overall dining experience


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