ServiceNow ITOM

Location Flex : Bangalore/Hyderabad/Chennai/Pune

Mandatory Skill - ServiceNow ITOM.

Experience - 10+ years of experience.

JD -

• Implement and Configure or knowledge of a broad range of ServiceNow Applications, such as CSM, ITSM, ITOM.
• Expertise and experience with ServiceNow ITOM products is must.
• ServiceNow experience with discovery, service mapping, and configuration management (CMDB) is crucial.
• Accreditations / certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITOM are preferred.
• Design / Develop ServiceNow Tables, Fields, Forms and Access Controls.
• Demonstrable experience in ITOM operational aspects of the IT environment such as monitoring, performance management and automation.
• Extensive knowledge with crafting Business Rules, ACL’s, Client Scripts, UI Policies, UI Macros, UI Scripts, Catalog Forms, etc.
• Use JavaScript to develop solutions for requirements that cannot be satisfied through configuration.
• Solve and repair common configuration issues.
• Build data sets and transform maps for importing data from other sources into ServiceNow.
• Deep technical knowledge of integrating ServiceNow with external systems, such as AD, SSO, SCCM, Workday, SAP SuccessFactors, Jira, etc. using JDBC, REST, SOAP, Integration Hub.