BPO HC Insurance Operations Senior Associate

3 days ago

Coimbatore, Tamil Nadu, India timesjobs Full time

Position:
BPO HC & Insurance Operations Senior Associate

Date:
Jun 24, 2024

Location:
Coimbatore, Tamil Nadu, TN, IN

Company:
NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a HC & Insurance Operations Senior Associate to join our team in Coimbatore, Tamil Nadu, India.


In this Role you will be Responsible For:
Review and process insurance claims.
Validate Member, Provider and other Claims information.
Determine accurate payment criteria for clearing pending claims based on defined Policy and Procedure.
Coordination of Claim Benefits based on the Policy & Procedure.
Maintain productivity goals, quality standards and aging timeframes.
Scrutinizing Medical Claim Documents and settlements.
Organizing and completing tasks per assigned priorities.

Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

Resolving complex situations following pre-established guidelines.

Requirements for this role include:
University degree or equivalent that required formal studies of the English language and basic Math.
3 years of experience where you had to apply business rules to varying fact situations and make appropriate decisions.

3 years of data entry experience that required a focus on quality including attention to detail, accuracy, and accountability for your work product.

3 years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.

3 years of experience that required prioritizing your workload to meet deadlines.

**Required schedule availability for this position is Monday-Friday 6PM/4AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas.

As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers.

We are committed to our clients long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.

We are committed to creating a diverse and inclusive environment for all employees.

If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


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