Senior Associate

4 weeks ago

Hyderabad, Telangana, India Cognizant Full time

Lead Administrator

Qualification:

Bachelor's in engineering or equivalent

Responsibility:

Project Planning & Setup:

  • Plan for hardware and the software requirements and submit it to supervisor for review.
  • Assist customer in identifying hardware/software requirements.
  • Set up system for evaluation during requirements stage(depending on the type of project: implementation/ support/ transformation).
  • Conduct discussions with different stakeholders to finalize test objectives.
  • Verify system build, test environment and iteration test plan.

Requirements Understanding and Analysis:

  • Analyze and validate the system and infrastructure requirements.
  • Determine the infrastructure required for application deployment.
  • Conduct sizing based on the inputs during requirement gathering (hardware configuration).
  • Identify any prerequisites and dependencies for application.
  • Prepare a master list for installation.
  • Map all functional requirements to technical requirement.
  • Prepare high level infrastructure requirement.
  • For support projects, understand the customer landscape.
  • Evaluate if Cognizant has sufficient capabilities to support the project.
  • Evaluate customer demographics and prepare analysis reports.

Design & Implementation:

  • Define technical solution by understanding various functional and non functional requirements.
  • Create system architecture (scalability, availability).
  • Explore and evaluate multiple design options.
  • Share design and obtain buy in from various stakeholders.
  • Develop the design for disaster recovery plan.
  • Validate the application design.
  • Design, develop and finalize the security strategy.
  • Perform a data management strategy (such as when customer wants to go for archiving).
  • Develop deployment plan (production, quality).
  • Initiate the build for development after the design is finalized.
  • Define any deployment required as prebuild system.
  • Plan for system maintenance strategy like monitoring, configure clean up activities.
  • Define standard operating guidelines.
  • Define the roles from a security perspective.
  • Adopt best practices.
  • Build system for QA.
  • Build application environment for testing.
  • Create roles as per specification and ensure alignment to SOX requirements.

Testing Management:

  • Review test results and provide technical inputs from a system administration perspective.
  • Transition roles from development to QA environment.
  • Make any role corrections if required.
  • Follow up with development team for rework on code defects and close the same.

Project Closure Activities:

  • Conduct activities related to system administration during configuration which are requested by clients.
  • Create build for production system.
  • Liaise with technical lead (development) and deploy system architecture in production system.
  • Develop SOPs.
  • Post final acceptance, create all documentation.
  • Participate in handover to AVM team.
  • Provide support for agreed number of overlap days.
  • Provide any support required on defects identified.
  • Develop SOPs for security procedures.
  • Maintain all audit related requirements.

Ongoing System Administration:

  • Define KPIs/SLAs.
  • Define alert systems and guide team to implement them.
  • Create back up and recovery plans.
  • Monitor adherence of system maintenance activities and resolve escalations.
  • Conduct RCA of issues.
  • Develop report on service level availability of the system and capacity utilization.
  • Monitor security audit log and take necessary actions.
  • Manage identity management experience.
  • Conduct security risk assessment.
  • Ensure business continuity is maintained.
  • Seek feedback on security experience and take actions to ensure compliance is maintained.
  • Optimize system performance.
  • Proactively analyze and resolve performance bottlenecks.
  • Identify end use/applications performance problems and determine optimal performance settings.
  • Support relevant teams in resolution of application performance problems.

Sales Support:

  • Provide support in presales activities by providing inputs during proposal development from a system perspective.
  • Provide inputs for estimation of sizing, infrastructure cost etc.
  • Collaborate with Business Analysts to create RFP responses.
  • Participate in seminars /conferences.

People Management:

  • Provide assistance in selection of representative employee groups for training.
  • Conduct training with the help of academy.
  • Mentor team members in project teams with respect to technical skills on projects.
  • Conduct technical, face to face interviews with candidates and support recruitment process.
  • Coordinate with the supervisor in understanding how administrators can better contribute to the project, seek feedback and address concerns.
  • Provide inputs during performance appraisal of administrators.

Must Have Skills

  • webMethods 10
  • webMethods Adapters

Good To Have Skills

  • webMethods 10.7

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