Network analyst(WAN,LAN,WLAN)

4 weeks ago

Chennai, Tamil Nadu, India FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Associate's Degree

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

It's an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world's largest global provider dedicated to financial technology solutions.

What you will be doing:

Performs device configurations, internal operating system upgrades and software upgrades and deploys network devices including routers, switches, load balancers and firewalls.
Follows documented network services processes and procedures – identifies gaps in processes or documentation and suggests improvements.
Monitors, responds and provides resolution for all network problem and incident tickets.
Utilizing ServiceNow, documents status updates and problem resolutions.
Performs customer service duties and responds to customer requests as defined by management.
Responds to customer requests as defined by management completing assignments in a timely manner with an acceptable level of quality.
Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues.
Prepares activity reports as requested by management.
Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management.
Maintains network services documentation related to work area.
Completes network change requests in accordance with service level agreements.
Maintains network lab and equipment inventory.
Other related duties assigned as needed.

What you bring:

4yrs and up experience in supporting WAN, LAN, WLAN networks
Experience in a multivendor environment
Ability to lead several projects
Requires knowledge of basic Office tools
Ability to understand and apply technical concepts

Team skills, including the ability to establish and maintain effective working relationships
Flexibility, versatility, dependability
Ability to work in a dynamic environment with multiple priorities
Ability to work within a structured change management system
Communicates ideas both verbally and in written form in a clear, concise, and professional manner

Nice to have:
Background in managing SDWAN solution -- Velocloud
Related vendor certification

Education Requirements:

Bachelor's degree or the equivalent combination of education, training, or work experience.

What we offer you:

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities – FIS is your final career step
  • A competitive salary and benefits
  • A variety of career development tools, resources, and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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