Tele calling
4 weeks ago
Job Title: Telesales
Company Name:
Location: Chandni Chowk, Kolkata, West Bengal
Salary: ₹ ₹15000/month
Qualification: 12th Standard / PUC
Job Description:
Join the dynamic team at as a Telesales representative in Chandni Chowk, Kolkata. Your role will involve providing exceptional customer service, addressing inquiries, and promoting our range of products and services.
Key Responsibilities:
- Provide customers with accurate information about our products and services.
- Answer product and service questions and offer solutions.
- Cross-sell and upsell relevant products and services to potential customers.
- Resolve product or service problems by clarifying customer complaints and determining solutions.
- Maintain detailed records of customer interactions and transactions.
Qualifications and Skills:
- Educational requirement: 12th Standard / PUC.
- Proficiency in basic English.
- Strong communication skills and a customer-oriented mindset.
- Prior experience in customer service or sales is a plus but not mandatory.
Salary and Benefits:
- Competitive salary ranging from ₹10000 to ₹15000/month.
- Full-time position with a day shift and 6 working days per week.
- Additional phone allowance to support your communication needs.
FAQs:
Q. What qualifications are required for this role?
A. You need to have completed 12th Standard / PUC.
Q. Is experience in customer service or sales mandatory for applying?
A. While prior experience is a plus, it is not mandatory. Freshers are encouraged to apply.
Q. What are the primary responsibilities of a Telesales representative?
A. Telesales representatives provide product and service information, address inquiries, and offer solutions to potential customers.
Q. What is the work schedule for this position?
A. This is a full-time position with a day shift and 6 working days per week.
Q. Are there any additional benefits offered?
A. Yes, an additional phone allowance is provided to support your communication needs.
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