Operation & Support Executive

2 weeks ago


Ahmedabad, Gujarat, India Dsoft Innovations LLP Full time

Position:
Operation &

Support Executive Location:
Ahmedabad CTC Package:

As Per Company Job Description:
Freedeem, a lifestyle app company, is hiring a Operation cum Support Executive for its customer care division. The Candidate should have Excellent verbal & written communication skill, analytical & problem-solving attitude. Hands on experience on CRM software and huge database management. Should be able to handle B2B and B2C customers and able to provide support as when required. Candidate shall be self-motivated & high on achievement orientation, should have the ability to deliver results and handle pressure.

Roles & Responsibility:
Implementing operational policies and procedures to improve efficiency and productivity. Maintain excellent customer satisfaction and review support tickets for appropriate resolution. Provide customer support through (Outbound + Inbound) phone calls and E-mail.

Collaborating with other departments within the organization to ensure that all activities are aligned with the overall goals and objectives.

Proactively identify, investigate, and resolve recurring customer support issues.

Ensure that all customer interactions, as well as the management of business onboarding and campaigns, are properly documented and recorded.

Proactively gather and utilize customer feedback and suggestions. Contribute to the development of future customer support processes. Communicate effectively with peers and managers. One should be capable of effectively managing their workload regardless of the circumstances.

Required Skill Set:

Excellent verbal and written communication, analytical and problem-solving skills Strong customer service skills Hands-on exposure of Excel, Word, and PowerPoint.

Hands on experience of using in CRM or Admin panel for huge database handling.

Should have a typing speed of 30+ The ideal candidate would possess the skill to effectively prioritize tasks and meet deadlines.

Effective time management skill & Flexible to work on any shift and any task assigned.

Our Work Culture:
Our Team comprises motivated individuals that help each other do remarkable things every day. We face challenges together and we win together. And just like other humans, we make mistakes, but we learn from them quickly.

About Freedeem:

The management has a history of delivering world-class innovative solutions to the Leading Jewelry companies in India & abroad through their 30 years old venture, ORNATE and PROFIT NX.

FREEDEEM is the latest addition to the portfolio.
  • Graphic Designer

    18 hours ago


    Ahmedabad, Gujarat, India The Amp Media Full time

    Do you have a flair for design and a keen eye for detail?The Amp Media is recruiting Graphic Designers with more than 2 years of experience.Required skills: Proficiency in Adobe Photoshop, Illustrator, and other graphic design software Experience in designing logos, flyers, brochures, posters, banners, social media graphics, and other marketing materials...


  • Ahmedabad, Gujarat, India Ikigai Infotech LLP Full time

    Hey,At Saleshandy, we're building the sales engagement platform of the future. We're building a product toward eliminating manual processes and helping companies generate more replies/book more meetings / generate leads (faster). Since our founding in 2016, we've grown to become a profitable, 100% geographically dispersed team of 50 high-performing happy...


  • Ahmedabad, Gujarat, India Ikigai Infotech LLP Full time

    Hey, At Saleshandy, we're building the sales engagement platform of the future. We're building a product toward eliminating manual processes and helping companies generate more replies/book more meetings / generate leads (faster). Since our founding in 2016, we've grown to become a profitable, 100% geographically dispersed team of 50 high-performing happy...


  • Ahmedabad, Gujarat, India Saleshandy Full time

    Hey,At Saleshandy, we're building the sales engagement platform of the future. We're building a product toward eliminating manual processes and helping companies generate more replies/book more meetings / generate leads (faster). Since our founding in 2016, we've grown to become a profitable, 100% geographically dispersed team of 50 high-performing happy...

  • Operations Executive

    24 hours ago


    Ahmedabad, Gujarat, India Panamax Infotech Full time

    Key Responsibilities: Assist in the development and implementation of operational policies and procedures. Support day-to-day operations of cross department functions. Manage administrative tasks, including scheduling, Dataroom and details management Coordinate with different departments to ensure operational excellence. Monitor and report on operational...

  • Operation Executive

    21 hours ago


    Ahmedabad, Gujarat, India Petpooja Full time

    Job Title:Operation Executive (Field)Job Description: Need to call clients and provide them with training for the inventory management module. After a training session, if there are any doubts or issues, then need to coordinate here again and provide them with an available solution. All calls are going to be carried forward by TL they need to work on them on...

  • IT Support Executive

    4 weeks ago


    Ahmedabad, Gujarat, India Edique Solution Pvt Ltd Full time

    We have vacant of 5 IT Support Jobs in Satellite, Ahmedabad, for Freshers Educational Qualification : Skill IT Support etc.Experience0 - 1 YearsNo. of Openings5EducationB.C.ARoleIT Support ExecutiveIndustry TypeIT-Hardware & Networking / IT-Software / Software ServicesGender[ Male / Female ]Job CountryIndiaJob TypeWork from Office

  • IT Support Executive

    2 weeks ago


    Ahmedabad, Gujarat, India Edique Solution Pvt Ltd Full time

    We have vacant of 5 IT Support Jobs in Satellite, Ahmedabad, for Freshers Educational Qualification : Skill IT Support etc.Experience0 - 1 YearsNo. of Openings5EducationB.C.ARoleIT Support ExecutiveIndustry TypeIT-Hardware & Networking / IT-Software / Software ServicesGender[ Male / Female ]Job CountryIndiaJob TypeWork from Office

  • IT Support Executive

    23 hours ago


    Ahmedabad, Gujarat, India Edique Solution Pvt Ltd Full time

    We have vacant of 5 IT Support Jobs in Satellite, Ahmedabad, for Freshers Educational Qualification : Skill IT Support etc.Experience0 - 1 YearsNo. of Openings5EducationB.C.ARoleIT Support ExecutiveIndustry TypeIT-Hardware & Networking / IT-Software / Software ServicesGender[ Male / Female ]Job CountryIndiaJob TypeWork from Office

  • Operation Executive

    23 hours ago


    Ahmedabad, Gujarat, India WorkQuest India Full time

    An Operation Executive typically plays a key role in overseeing the day-to-day operations of a company or organization. it includes the following responsibilities:Operational Planning: Developing and implementing operational strategies, policies, and procedures to improve efficiency and productivity.Process Improvement: Identifying areas for process...


  • Ahmedabad, Gujarat, India Sigma Infosolutions Full time

    Full Time Sigma Infosolutions Limited Job Code: SILJob Locations: Ahmedabad, Gujarat, India- Required Experience: 0 - 1 Years- Posted:21 hours ago Skills: Knowledge of Excel, Word and PowerpointAbout the job:We are looking for a person to be a part of the operations and operational excellence team and work with various internal teams, across all functions of...


  • Ahmedabad, Gujarat, India Ascendion Full time

    Designation: Executive/ Senior Executive Operations Shift: – US Shift Location: Vadodara Company Profile: https:/// What You'll Do Job Description: We are seeking a detail-oriented and proactive Onboarding and Compliance Specialist to join our team. The primary responsibility of this role is to oversee the seamless onboarding process for new...


  • Ahmedabad, Gujarat, India Place1India Full time

    Customer Support Jobs in Ahmedabad:Customer Support Executive Job Vacancy in AhmedabadHiring for Non Tech Customer Support Executive in AhmedabadPosition Name - Customer Support ExecutiveTotal Opening - 3 Male/FemaleLocation - Prahladnagar AhmedabadCompany - eCommerce CompanyQualification - GraduatesSalary - up to 30K - Depends on ExpExperience - Min 1 to 3...

  • Operation Executive

    23 hours ago


    Ahmedabad, Gujarat, India PetPooja Full time

    Job Title:Operation Executive - InventoryJob Description: Need to call clients and provide them training for the inventory management module. After a training session, if there are any doubts or issues, then need to coordinate here again and provide them with an available solution. All calls are going to be carried forward by TL they need to work on them on...


  • Ahmedabad, Gujarat, India Mantras2Success consultants Full time

    Opening: 1 Nos.Job ID: 51215Employment Type: Full TimeReference:Work Experience: 0.5 Year(s) To 1.0 Year(s)CTC Salary: 1.20 LPA TO 1.44 LPAFunction: Marketing / Advertising / MR / PRIndustry: Account/Finance/Tax consultingLocation: Ahmedabad**EDUCATION Any Graduate EXPERIENCE- ?0.5 to 1 year- ?Proven working experience in social media handling- ?Analyze and...


  • Ahmedabad, Gujarat, India Mantras2Success consultants Full time

    Opening: 1 Nos.Job ID: 51216Employment Type: Full TimeReference:Work Experience: 1.0 Year(s) To 2.0 Year(s)CTC Salary: 1.80 LPA TO 2.64 LPAFunction: Accounts / Finance / Tax / CS / AuditIndustry: Account/Finance/Tax consultingQualification: B.Com - Commerce; M.Com - CommerceLocation: Ahmedabad**EDUCATION B.Com / M.Com EXPERIEN CE- ?1 to 2 years- ?Must have...


  • Ahmedabad, Gujarat, India SI PLACEMENTS INTERNATIONALS Full time

    *Freshers Welcome* *Night Shift Available* Job Profile : Market Research We are hiring for the position of Customer Support Executive for night shifts. As a Customer Support Executive, you will be responsible for providing voice support for market research to our clients. We are a non-governmental company providing software outsourcing services, application...

  • Operations Executive

    1 month ago


    Ahmedabad, Gujarat, India timesjobs Full time

    JOB DETAILSPost Name : Operation ExecutiveLocation: Ahmedabad Gujarat (Work location can be nearby Navrangpura area)Job type: Full-time/ Permenent/ On-rollIndustry: Finance (BFSI)Department : Operation- Branch Admin / Back-office jobsKey functions:Co-ordination with central Ahmedabad branch operation team in Preparation of Daily / Monthly MIS reports...

  • Operations Executive

    2 weeks ago


    Ahmedabad, Gujarat, India timesjobs Full time

    JOB DETAILSPost Name : Operation ExecutiveLocation: Ahmedabad Gujarat (Work location can be nearby Navrangpura area)Job type: Full-time/ Permenent/ On-rollIndustry: Finance (BFSI)Department : Operation- Branch Admin / Back-office jobsKey functions:Co-ordination with central Ahmedabad branch operation team in Preparation of Daily / Monthly MIS reports...

  • Operations Executive

    19 hours ago


    Ahmedabad, Gujarat, India timesjobs Full time

    JOB DETAILSPost Name : Operation ExecutiveLocation: Ahmedabad Gujarat (Work location can be nearby Navrangpura area)Job type: Full-time/ Permenent/ On-rollIndustry: Finance (BFSI)Department : Operation- Branch Admin / Back-office jobsKey functions:Co-ordination with central Ahmedabad branch operation team in Preparation of Daily / Monthly MIS reports...