Contact Centre Executive
4 weeks ago
JOB DETAILS
- Follows up with customer via telephone or email following initial first sales contact and schedule appointments.
- Provide information to callers about company services and products.
- Manage inquiries and record the requests in given forms, software and web portals(training will be provided for software data entry and web portal data entry).
- Manage inquiry sheets in given forms/formats and software.
- Should be very much familiar with MS Office and Internet.
- Continued product education to better service customer calls.
FUNCTIONAL AREA
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