Contact Centre Executive

4 weeks ago


Delhi, Delhi, India timesjobs Full time

JOB DETAILS

  • Follows up with customer via telephone or email following initial first sales contact and schedule appointments.
  • Provide information to callers about company services and products.
  • Manage inquiries and record the requests in given forms, software and web portals(training will be provided for software data entry and web portal data entry).
  • Manage inquiry sheets in given forms/formats and software.
  • Should be very much familiar with MS Office and Internet.
  • Continued product education to better service customer calls.

FUNCTIONAL AREA

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