ERP SAP Service Delivery Lead( SAP PP QM)

Found in: beBee jobs IN - 2 weeks ago


Hyderabad, Telangana, India Dupont Full time
En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo.

Si deseas ser parte de una empresa multindustrial líder que ofrece soluciones sostenibles que aportan un valor y una finalidad reales, una empresa con espíritu de colaboración en la que se valora la diversidad de pensamiento y donde existe la creencia de que se trabaja mejor cuando se trabaja en equipo, DuPont es tu empresa.

¿POR QUÉ TRABAJAR EN DUPONT?

Nuestro objetivo es empoderar al mundo con innovaciones esenciales para crecer. Trabajamos en cosas que importan.

Tendrás la oportunidad de trazar tu camino, ponerte retos y adquirir nuevas capacidades para desarrollar una carrera profesional gratificante y enriquecedora. Recompensamos a los empleados con una remuneración competitiva e incentivos para reconocer sus habilidades, competencias y contribuciones a los resultados del negocio.

Vive la experiencia de un entorno colaborativo en el que se celebra el trabajo en equipo con una flexibilidad que mejora el equilibrio y una atmósfera inclusiva que acoge a todos.

Conoce nuestra finalidad y hazla tuya mediante la aportación de innovaciones al mercado para mejorar el mundo, comparte un compromiso con la sostenibilidad para mejorar nuestro planeta y retribuye a las comunidades en las que trabajamos y vivimos.

Job Description:
Key Responsibilities include the following:
Responsible for integrated incident and problem management. Lead incident response efforts within service delivery for any incidents impacting the application portfolio
Responsible for change, release management, and testing associated with non-impact, operational readiness, and transition acceptance.
Responsible for communications and interfacing with internal and external stakeholders impacted, or potentially impacted, by service disruption, additions, changes, and/or reductions in service.
Responsible for service delivery decisions made to ensure application service level targets are met or exceeded (e.g. performance and availability)
Responsible for any End-user support and drive any projects E2E
Responsible for information security and compliance
Responsible for disaster recovery and business continuity planning
Responsible for driving continuous improvements and innovation.
Responsible for 24x7 365 support, able to work in Shifts covering different regions.
Skills, Education and Experience
Overall, 15 to 20 years of experience, At least 10 years of relevant functional configuration experience with specialization in MFG SAP PP QM with Finance understanding
Strong Knowledge Make to Order, Order Management, Accounting, Tax applications, Warehouse & Logistics Management, shipping & transportation, Billing, GTS etc.

Leadership Competencies
Strong verbal and written communication skills
Managing externally contracted team resources.
Ability to work with cross functional workstreams and global teams

Technical Competencies
Strong understanding of various SDLC methodologies
Full cycle implementations of SAP modules
Experience working with Vendors, SLAs, product roadmaps, and support lifecycles
ITIL certifications preferred.

Únete a nuestra comunidad de talento para mantenerte conectado con nosotros

DuPont ofrece igualdad de oportunidades. Se tendrá en consideración a los solicitantes cualificados sin importar la raza, el color de piel, la religión, la religión, el sexo, la orientación sexual, la identidad de género, el estado civil, la nacionalidad, la edad, la condición de veterano, la discapacidad o cualquier otro colectivo protegido. Si necesita alguna ayuda razonable para buscar o solicitar un puesto, visite nuestra página de accesibilidad para consultar la información de contacto
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