Sr Product Specialist

3 weeks ago

Kolkata, West Bengal, India Cognizant Technology Solutions Full time

Product Consultant

Qualification:

Science / Engineering graduate

Responsibility:

Pre-sales:

  • Participate in presales interactions with customers when showcasing solution etc.
  • Participate in solution response teams to ensure technical feasibility.
  • Provide support to the Product Consultant by creating case studies, solution etc under guidance, when required.

Product Consulting:

  • Provide support to the product consultant, through analyzing customer requirements and provide recommendations through interactions with the customer.
  • Coordinate with onsite team / clients for requirements gathering / functional clarifications.
  • Identify valueadds (eg enhance existing features) which can address repeated issues during implementation.

Project Management:

  • Create estimates for project planning.
  • Participate in deployment activities like reviewing all deliverables as per the delivery checklist and mock testing all deliverables.
  • Participate in periodic internal review meetings.
  • Prepare status reports and share the same with the Product Consultant for review.
  • Create impact analysis for change requests/ maintenance issues in own area of work and seek review from Product Consultant.
  • Interface with quality reviewers and auditors for the projects.
  • Submit necessary artifacts, data etc as requested by the DAG.

Design and Implementation:

  • Monitor design, development and testing to ensure alignment with requirements traceability matrix.
  • Create high level design.
  • Guide the product specialist in translating the high level design into detailed design.
  • Review to ensure that the design is comprehensive and addresses all requirements.
  • Code for complex components.
  • Review code created by the developers based on requirements.
  • Participate in peer design reviews.
  • Drive the review meetings with the customers on the design with support from the Product Specialist.
  • Conduct root cause analysis of defects / process issues.
  • Identify/design reusable components and solution enablers.
  • Create product based KT document, for the customer.

Testing:

  • Create unit test cases and perform unit testing including complex components.
  • Review unit test cases as created by Product Specialist and Product Analyst.
  • Assist the testing team by reviewing test strategy document, when required.
  • Provide UAT and implementation support.
  • Drive clarifications / defect resolution to ensure timely deployment.

Innovation:

  • Contribute ideas / areas requiring improvements based on project implementation, team feedback etc.
  • Identify best practices related to the project/product & document the same.

Capability Building:

  • Prepare guidelines and checklists for the team.
  • Create and deliver training on products/modules.
  • Mentor team from a technical/functional perspective to ensure delivery of the module.

Knowledge Management:

  • Contribute towards updating knowledge assets.
  • Conduct knowledge transfer sessions for new joiners in the project team.

People Management:

  • Resolve conflicts within team members.
  • Support team building activities.
  • Provide administrative support.
  • Provide inputs on goal setting and performance appraisal of team.
  • Identify skill gaps and training needs required.
  • Provide input into the learning and career plans for team members.
  • Mentor team.
  • Nominate team for awards.
  • Conduct training through academy and induction of new team members.

Must Have Skills

  • Guidewire
  • Guidewire - PolicyCenter
  • Guidewire - ClaimCenter

Good To Have Skills

  • Gosu
  • Web Services
  • J2EE

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