Associate, Real Time Management
1 month ago
Job Title:
Associate, Real Time ManagementJob Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and Key Responsibilities:
- Monitor site to support SLAs
- Resolve escalated issues and requests from site management
- Root cause analysis of SLA deviations, action plan development and resolution
- Monitor real-time agent TotalView schedule adherence
- Monitor site adherence
- Monitor attendance
- Key daily exception requests and update schedules
- Cross-train with Scheduling Analyst
- Optimize breaks the day of or day before the actual schedule
- Administer entitlement planning and scheduling
- Schedule ADHOC intra-day training requests and update schedules
- Produce and analyze daily efficiency reports (representative availability, access level etc.)
- Attend centralized and/or site management meeting, as required
- Back-Up Support – Scheduling and Forecasting Analyst.
Key skills and knowledge:
*Strong verbal and written communication skills.
*Good interpersonal skills, numerical and analytical ability.
*Knowledge of MS Office.
*Knowledge of MIS
Educational qualification: Graduation
Disclaimer: -
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.
Location:
IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th FloorsLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
-
Analyst, Real Time Management
2 weeks ago
Gurgaon, Haryana, India Concentrix Full timeJob Title:Analyst, Real Time ManagementJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and...
-
Economics Associate
1 week ago
Gurgaon, Haryana, India NatWest Group Full timeJoin us as an Economics AssociateAre you interested in how the economy influences the banking sector and do you want to build economic scenarios to help decision-makers think about different versions of the future?If you have a passion for understanding the risks and opportunities of a rapidly evolving economic landscape, then we want to hear from youJoin...
-
Gurgaon, Haryana, India Expedia Group Full timeIf you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the...
-
Middle Office Associate
1 week ago
Gurgaon, Haryana, India NatWest Digital X Full timeJoin us as a Middle Office AssociateTake on a new role, where you'll have responsibility for the validation of complex trades booked by our tradersYou'll be managing and resolving queries from traders related to their trade bookings and risk positionsHone your analytical skills in a team where we'll take a real investment in your career developmentWe're...
-
Associate District Manager
3 days ago
Gurgaon, Haryana, India Johnson & Johnson Full timeAssociate District Manager - Bhopal HQ Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are...
-
Director of Real Estate and Workplace Services
4 weeks ago
Gurgaon, Haryana, India Expedia Group Full timeIf you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the...
-
Manager/ Associate Senior Manager, IAM
3 weeks ago
Gurgaon, Haryana, India Colt Technology Services Full timeColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job ID- 34253 Job Title- Associate Senior Manager/ Manager, IAM Reports to- Director, Security Architecture and Engineering Location- Gurugram/ Bangalore...
-
senior sales executive
3 weeks ago
Gurgaon, Haryana, India Shri Management Services Full timeHiring For Senior Sales Executive Gurgaon LocationPlease find Roles & Responsibilities below,Prospect relentlessly to build pipeline and build strong relationships with prospectsOwn the experience we give every prospective customer from the first time they interact with usBe responsible for achieving sales targets by working with a talented group of...
-
Associate
4 weeks ago
Gurgaon, Haryana, India Vialto Full timeJob Title- Associate, Direct Tax Company Description Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders, and colleagues. Our teams help companies streamline and effectively manage...
-
Chief Financial Officer
4 weeks ago
Gurgaon, Haryana, India iimjobs Full timeJob Title: Chief Financial Officer (CFO)Location: Gurgaon, IndiaIndustry: Real EstateCompany Overview:A reputable real estate firm in Gurgaon, known for its innovative residential and commercial projects, is seeking a qualified Chartered Accountant with atleast 15+ years of experience to fill the role of Chief Financial Officer (CFO).Job Description:The CFO...
-
Marketing manager
2 weeks ago
Gurgaon, Haryana, India Employment service solutions Full timeHiring for sales industry candidate.A real estate agent who helps clients buy a property is sometimes called a buyers agent or selling agent. Buyers often turn to real estate agents when theyre in the market to buy a property, such as a new office space. Because real estate agents typically know the ins and outs of the real estate market, they can use their...
-
HR Business Partner
4 weeks ago
Gurgaon, Haryana, India iimjobs Full timeAbout the client:Company Name: Oculture Industries: Real Estate / Property, Architecture / Interior Design, Engineering & Construction Company Type: Forbes Global 2000 Funding Stage: Other Headquarter Location: Haryana Nature of Offering: Other Founding Year: 2023 No of Employees: 11-50 Key Responsibilities:1. Recruitment Strategy: Develop and execute...
-
Campaign Manager
5 days ago
Gurgaon, Haryana, India The Heena Realty Makers Full timeA Campaign Manager's primary duty is to ensure marketing campaigns achieve their objectives. They work with the Marketing Manager to create, execute and monitor the performance of campaigns and provide all the resources required to meet sales targets.Experience : 2 - 4 YearsNo. of Openings : 50Education : DiplomaRole : Campaign ManagerIndustry Type : Real...
-
Associate Manager
1 month ago
Gurgaon, Haryana, India Baxter Full timeVantive: A New Company Built On Our Legacy Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care...
-
BPO Trade Settlement Associate
1 month ago
Gurgaon, Haryana, India NTT DATA Services Full timeRoles and ResponsibilitiesYou will act as an intermediary between the funds and their investment managers and serve as the official record keeper for the funds. Prepare daily Net Assets Values, yields, distributions and other fund accounting output timely and accurately for subsequent review. Ensuring fund income and expenses, including management and...
-
Associate
3 weeks ago
Gurgaon, Haryana, India Vialto Full timeJob Description Job Title- Accounting and Finance - Accounts Payable/Receivable - Associate Company Description Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues....
-
Associate Director Actuarial Consulting
4 weeks ago
Gurgaon, Haryana, India WTW Full timeWe are looking for an actuary with at least 10+ years of experience in the life insurance domain, enthusiastic to join as an associate director in our consulting practice. This role is based in Gurgaon (India) in the insurance consulting team. Our insurance consulting and technology (ICT) practice includes over 1,300 insurance practitioners who have...
-
Tax Associate III
2 weeks ago
Gurgaon, Haryana, India Concentrix Full timeJob Title:Tax Associate IIIJob DescriptionEssential Functions / Key responsibilities:Overall assistance in the preparation of transfer pricing documentation for companies in 70+ jurisdictions.Master File and Country by Country Compliance for all group companies.Segmental preparation & transfer pricing, true-up calculation, and tracking.Benchmarking...
-
Associate Director Actuarial Consulting
4 weeks ago
Gurgaon, Haryana, India Willis Towers Watson Full timeJob DescriptionWe are looking for an actuary with at least 10+ years of experience in the life insurance domain, enthusiastic to join as an associate director in our consulting practice. This role is based in Gurgaon (India) in the insurance consulting team.Our insurance consulting and technology (ICT) practice includes over 1,300 insurance practitioners who...
-
Ground Management Staff
3 weeks ago
Gurgaon, Haryana, India Skytech Aviation Services Pvt Ltd Full timeGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Experience : 0 - 1 YearsNo. of Openings : 40Education : Higher...