Engineer - International Transmission Voice n Mobile

2 months ago


Pune, Maharashtra, India timesjobs Full time
Engineer - International Transmission, Voice n Mobile

Date: 23 Feb 2024

Location:
Pune, India

Company:
Tata Communications

Broad outline of the Role
The role is responsible for managing customer queries and operations.

This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Purpose
Broad objective of the role
Size and Scope of Role

No. of direct reports
Total team size

Minimum qualification & experience
Graduate with 0-4 years of experience
Other knowledge/skills

Demonstration of problem-solving skills
Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
Maintain awareness of latest technologies in the domain

Key Responsibilities

Taking ownership of customer issues reported, solving their problems through by providing resolution.
Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues.
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Ensure SLA are achieved and work proactively to maintain the same.

Technical Competencies
Knowledge / Skills

Communication Skills

Job Segment:
Engineer, Engineering

  • Pune, Maharashtra, India timesjobs Full time

    Position: Engineer - International Transmission, Voice n MobileDate: 23 Feb 2024Location: Pune, IndiaCompany: Tata CommunicationsBroad outline of the RoleThe role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.PurposeBroad...


  • Pune, Maharashtra, India timesjobs Full time

    Job Title: Engineer - International Transmission, Voice n MobileDate: 23 Feb 2024Location: Pune, IndiaCompany: Tata CommunicationsBroad outline of the RoleThe role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.PurposeBroad...


  • Pune, Maharashtra, India timesjobs Full time

    Job Title: Engineer - International Transmission, Voice n MobileDate: 23 Feb 2024Location: Pune, IndiaCompany: Tata CommunicationsBroad outline of the RoleThe role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.PurposeBroad...


  • Pune, Maharashtra, India timesjobs Full time

    Position: Engineer - International Transmission, Voice n MobileDate: 23 Feb 2024Location: Pune, IndiaCompany: Tata CommunicationsBroad outline of the RoleThe role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.PurposeBroad...


  • Pune, Maharashtra, India Black & Veatch Full time

    Job Summary Overhead Transmission Line (OHL) Structural Engineer with 4 to 8 years of experience. The position offers the successful candidate to develop an engineering team with direct report responsibilities. The candidate will also be responsible for managing client relations, proposal development, scope creation, and project management for the complex...


  • Pune, Maharashtra, India Black & Veatch Family of Companies Full time

    We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients. Req Id : 102122 Job Title : Transmission Line Engineer Business Unit sector : CPL-BVOPS-ENGR & DEV SVCS...


  • Pune, Maharashtra, India Black & Veatch Family of Companies Full time

    We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients. Req Id : 102122 Job Title : Transmission Line Engineer Business Unit sector : CPL-BVOPS-ENGR & DEV SVCS...


  • Pune, Maharashtra, India Shri Management Services Full time

    Pune, Any Where in IndiaWe are Hiring for Non Voice Process Executive. good Communication Skills with Computer Knowledge Experience Years Salary 1 Lac To 3 Lac P.A. Industry ITES / BPO / KPO / LPO / Customer Service Qualification Other Bachelor Degree Key Skills Computer knowledge Computer operator Non voice ProcessAbout Company Company NameVikramaditya Pvt...


  • Pune, Maharashtra, India Matrix Recruitment Consulting LLP Full time

    We are looking for a Voice Support Executive for our client who will be responsible for handling international calls with the customers and resolving their queries.Location: Yerwada, PuneExperience: 1+ year of experience in voice processShifts: Rotational Shifts with 2 days off, 2 way cab will be provided, pick up and dropMust have good English speaking and...


  • Pune, Maharashtra, India Cerence Inc. Full time

    A Moving Experience. Summary/ Opportunity Welcome to Cerence At the intersection of artificial intelligence and groundbreaking technology, we're setting new standards in human-machine interaction. As a global frontrunner in voice recognition and conversational AI, Cerence is leading the charge to redefine our connection with the world. Our...


  • Pune, Maharashtra, India Cerence Inc. Full time

    A Moving Experience.Summary/ OpportunityWelcome to Cerence At the intersection of artificial intelligence and groundbreaking technology, we're setting new standards in human-machine interaction. As a global frontrunner in voice recognition and conversational AI, Cerence is leading the charge to redefine our connection with the world. Our mission? To make...


  • Pune, Maharashtra, India Saimack Consultants Pvt. Ltd. Full time

    Location - PuneSalary - 5 LPA ( 30% hike including 10%variable)Exp - 1+ yearsNotice period : Immediate.Good in communication Be a team player Be Disciplined and Punctual Good communication skills Handling Mobility queries over the Voice Process. Handle Ordering, Billing, Provisioning, Cancellations, General and admin related queries. To ensure to achieve all...


  • Pune, Maharashtra, India Cerence Inc. Full time

    A Moving Experience.Summary/ OpportunityWelcome to Cerence, where innovation in artificial intelligence meets excellence to redefine human-machine interaction. As a global leader in cutting-edge technologies such as voice recognition and conversational AI, we are shaping the future of how we connect to the world around us. At Cerence, our mission is to make...


  • Pune, Maharashtra, India Cerence Inc. Full time

    A Moving Experience. Summary/ Opportunity Welcome to Cerence, where innovation in artificial intelligence meets excellence to redefine human-machine interaction. As a global leader in cutting-edge technologies such as voice recognition and conversational AI, we are shaping the future of how we connect to the world around us. At Cerence, our...


  • Pune, Maharashtra, India Cerence Inc. Full time

    A Moving Experience.Summary/ OpportunityWelcome to Cerence, where innovation in artificial intelligence meets excellence to redefine human-machine interaction. As a global leader in cutting-edge technologies such as voice recognition and conversational AI, we are shaping the future of how we connect to the world around us. At Cerence, our mission is to make...


  • Pune, Maharashtra, India Exela Technologies Full time

    Must have experience in International Voice CallingGraduate 12 pass can applyLocation: Bibwewadi Sharda Arcade Pune-411037Age less than 35 applyNight Shift onlyCab Facility Available and Incentives based on performanceImmediate Joiner only applySalary Range : 25 ctcSalary: ₹8, ₹25,000.00 per monthBenefits: Commuter assistanceSchedule: Night shift US...


  • Pune, Maharashtra, India Neelam Enterprise Full time

    Job Time:FULL TIME- Location: YERWADA, PUNE- Salary:FOR FRESHER: RS300 LPA, FOR EXPERIENCE: RS.4.70 LPA- Experience: 0 TO 2 YEARSPROCESS: UK VOICE|NON-VOICE GENDER: MALE / FEMALE QUALIFICATION AND EXPERIENCE: ANY GRADUATE (FRESHER AS WELL AS EXPERIENCE) QUALIFICATION AND EXPERIENCE: 12TH PASS WITH 1 YEAR ON PAPER EXPERIENCE IN INTERNATIONAL BPO...


  • Pune, Maharashtra, India KVC Consultants Ltd Full time

    Greetings, for candidates who are residents of Pune and are okay with Work From the Office looking in a leading MNC we have a profile for you *Kindly note this a work-from-office role with a job location in Yerwada location Profile - Customer Support Executive (Voice) Job locatio n - Pune Qualification Grads/ UG eligible Excellent Verbal ---...


  • Pune, Maharashtra, India Wipro Full time

    Educational Qualification: Diploma / Degree or higher qualification in any discipline ExperienceRequirements1. 3-9 years of Total experience2. At least 3 years' experience as voice coach3. Excellent command over spoken and written English4. Should be able to handle Grammar, Soft skills, Accent Neutralization, C/Service & Business English5. Must have a zeal...


  • Pune, Maharashtra, India Allianz Services Full time

    Designation :Voice & Accent Coach ( International Voice Process )Job Location: Allianz Service , PuneExperience: 4 to 8 yearsDesired Candidate profile:Good communication skills with neutral accentExcellent verbal and written skills in English LanguageFamiliarity with various accents of EnglishKnowledge of phonetics, speech sounds, grammar concepts and...