Operations Consulting Role

3 weeks ago


Mumbai, Maharashtra, India iimjobs Full time

Must :
Experience in Insurance sector

Location - Mumbai

Skill - Strategy consulting, Business transformation, Marketing, Account delivery, project management

Education - MBA from Tier 1 campus

Level - Manager and Senior Manager

Experience - 6 to 10 years

Candidate must have handled/worked with insurance sector clients

Work experience areas:

Critical must-haves:

  • Market sizing and market entry strategy
  • ANY OF : Design of Customer Experience design AND / OR Customer analytics (Segmentation, Sales, Marketing, Service) resulting in clear business outcomes AND / OR Contact (Call) center design, conversion rate & process improvement
  • Business casing/business modeling experience
  • Sales uplift/revenue growth
  • If from a consulting background, should have led individually large workstreams or small projects (such as market entry strategy, sales process design to execution, digital channel sales uplift for a specific product line etc.)

Good-to-haves:

  • Multichannel management, retail store operations management
  • Experience with startups / front office technologies / payment solutions
  • Digital Marketing improvement
  • Loyalty program design and roll out
  • Marketing RoI improvement

Core skills & behaviors:

  • Strong analytical and problem solving capability
  • Excellent communication skills verbal, written, leadership communication
  • Strong PPT and Excel skills
  • Strong individual contributor & as a good to have
  • Interacting and effectively managing senior client stakeholders
  • Willingness to stretch, high learning agility (comfort with learning at speed) and cando attitude


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