Operations Consulting Role
3 weeks ago
Must :
Experience in Insurance sector
Location - Mumbai
Skill - Strategy consulting, Business transformation, Marketing, Account delivery, project management
Education - MBA from Tier 1 campus
Level - Manager and Senior Manager
Experience - 6 to 10 years
Candidate must have handled/worked with insurance sector clients
Work experience areas:
Critical must-haves:
- Market sizing and market entry strategy
- ANY OF : Design of Customer Experience design AND / OR Customer analytics (Segmentation, Sales, Marketing, Service) resulting in clear business outcomes AND / OR Contact (Call) center design, conversion rate & process improvement
- Business casing/business modeling experience
- Sales uplift/revenue growth
- If from a consulting background, should have led individually large workstreams or small projects (such as market entry strategy, sales process design to execution, digital channel sales uplift for a specific product line etc.)
Good-to-haves:
- Multichannel management, retail store operations management
- Experience with startups / front office technologies / payment solutions
- Digital Marketing improvement
- Loyalty program design and roll out
- Marketing RoI improvement
Core skills & behaviors:
- Strong analytical and problem solving capability
- Excellent communication skills verbal, written, leadership communication
- Strong PPT and Excel skills
- Strong individual contributor & as a good to have
- Interacting and effectively managing senior client stakeholders
- Willingness to stretch, high learning agility (comfort with learning at speed) and cando attitude
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