CVP IVR Developer

: Call Center Technical ArchitectJob Code:Cons-FCCA24Location:New DelhiApply at:About Consilium SoftwareFounded in 2007 in Singapore, Consilium Software and our Uni digital customer engagement platform have helped over 2,000 companies in more than 120 countries connect their employees with customers. Our choice of cloud-based and on-premise software powers 5...

: Call Center Technical ArchitectJob Code:Cons-FCCA24Location:New DelhiApply at:About Consilium SoftwareFounded in 2007 in Singapore, Consilium Software and our Uni digital customer engagement platform have helped over 2,000 companies in more than 120 countries connect their employees with customers. Our choice of cloud-based and on-premise software powers 5...

Job Description:Incident & change Management supporting Cisco UCCE Contact Center Platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting for call flow changes.Exposure on CISCO IVR Call Studio platform.Should be having work experience on CUCM/UCCE/CVP platform.Should have strong verbal & written communication skills.Sound understanding of end-to-end...

Job DescriptionJob Description:Incident & change Management supporting Cisco UCCE Contact Center Platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting for call flow changes.Exposure on CISCO IVR Call Studio platform.Should be having work experience on CUCM/UCCE/CVP platform.Should have strong verbal & written communication skills.Sound understanding...

Incident& change Management supporting Cisco UCCE Contact CenterPlatforms.CiscoICM/CCMP/CVP/CUIC &troubleshooting.Scriptingfor call flowchanges.Exposureon CISCO IVR Call Studioplatform.Shouldbe having work experience on CUCM/UCCE/CVPplatform.Shouldhave strong verbal & written communicationskills.Soundunderstanding of endtoend VOIP...

Job DescriptionRole: Gen AI Developer/SpecialistLocation: Irving, TXClient: Banking ClientDescription for Internal Candidates:We are seeking a talented and experienced Gen AI developer/specialistwith Python development experience a MUST HAVEto join our growing team. You will play a key role in designing, developing, and implementing Gen AI solutions across...

Hi Candidate ,we are hiring for role Genesys,CHENNAI /BGL/CHENNAI/NoidaExp-7 to 15 yrsGenesys Skills :GCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions.Social Hands on experience with social channel (Facebook, Twitter,...

About UsWe are seeking an experienced MSD Developer to join our team and play a key role in designing, developing, and maintaining customizations to our CRM system according to business needs.Your role in our mission:Work with business users to gather requirements.Design, develop, test, document, train, configure, deploy, and maintain customizations to the...

Job DescriptionThe Right Individual:We are looking for a Project Manager to be responsible for handling our company's ongoing projects. You will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include submitting project deliverables, preparing status reports, and...

Role :Full-Time / ConsultantExperience Required :4 to 10 yearsJob Location :Mumbai / Bangalore (preferred) / AnyOverview:We are looking for an experienced telecommunications professional who can provide strategic guidance, technical thought leadership and direction for telephony-based Conversational AI projects in ways that can drive business outcomes for...

About the jobACL Digital an Alten Group Companyhiring for Genesys Engage Routing DeveloperGenesys Engage Routing DeveloperRole Summary:Routing Developer is responsible for expert technical hands-on implementation of Genesys routing solutions and knowledge sharing with the team. The ideal candidate will possess a strong and well-established record of...

Job Description Proven experience in IT project management, preferably in a corporate environment. Functional and technical skills, including knowledge of different Customer Service tools like Veeva CRM and Medcomms, SalesForce Service Cloud, and Arisglobal's LSMI. Excellent communication skills and ability to collaborate effectively with interdisciplinary...

About the jobACL Digital an Alten Group Companyhiring for Genesys Engage Routing Developer.Genesys Engage Routing DeveloperRole Summary:Routing Developer is responsible for expert technical hands-on implementation of Genesys routing solutions and knowledge sharing with the team. The ideal candidate will possess a strong and well-established record of...

Surgery Team LeaderCPC / CIC / CCS anyone certification is mandatory.10-15 years of experience in Profee Surgery environment.Sound domain knowledge inUrology, ENT & IVR.Work From Officeposition for Chennai location.Own challenging people/project assignments independently and deliver fulfilment of work.Need to own full ownership/leadership responsibility for...

About the jobACL Digital an Alten Group Company hiring for Genesys Engage Routing Developer.Genesys Engage Routing DeveloperRole Summary:Routing Developer is responsible for expert technical hands-on implementation of Genesys routing solutions and knowledge sharing with the team.The ideal candidate will possess a strong and well-established record of...

TCS is hiring for " CEM Transformation Lead" . Details belowRole CEM TransformationExp 14 20 YearsLocation-Delhi and MumbaiRole-Understand client digital transformation needs and consult / provide customized solutions.Create compelling transformation pitches to promote value based selling specific to verticals.Respond to RFP/RFIs/RFQs, build proactive...

THE ROLE As an Associate Director of Innovation, you will be responsible for leading a team of consultants across multiple verticals who are responsible for building and executing transformation roadmap for clients in customer service/technology domain. KEY RESPONSIBILITIES Manage day-to-day execution of various cross-functional transformation initiatives...

World Wide Technology (WWT), a global technology integrator and supply chain solutions provider. WWT employs more than 7000 people worldwide and operates in more than 2 million square feet of state-of-the-art warehousing, distribution, and integration space strategically located throughout the world. WWT is ranked on Glassdoor Best Places to Work for 12...

Job DescriptionPlease Note:Selected candidate must reside within two (2) hours of the client's Headquarters in Woodlawn, MDSelected candidate must be willing to work on-site at least 2 days a week.Position Description:Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions,...

Job DescriptionSenior Genesys Cloud CX Developer - 100% RemoteLocation: Remote/Seattle WA.Duration: 12 monthsJob SummaryWe are seeking an experiencedSenior Genesys Developerto join our dynamic team. As a Senior Genesys Developer , you will play a crucial role in designing, implementing, and maintaining Genesys solutions that enhance our customer experience....