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CSE US Process
2 months ago
JOB DETAILS
Be a first point of contact to handle and resolve customer complaints.
Research information and troubleshoot problems using available resources.
Getting deep into issues & providing efficient solution with help of the
internal Team.
Monitoring loads on the application system
Email communications and follow-ups
Previous International customer service experience
Excellent written and verbal communication skills
Good listening skills
Must be able to understand issues, help create solutions
FUNCTIONAL AREA
Inbound Calling, Outbound Calling, International Voice Process, International BPO, International Calling, Inbound Calling In Mumbai, Outbound Calling in Mumbai, International Voice Process in Mumbai, International BPO in Mumbai, International Process in Mumbai.
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