osi pi

Product Consultant

Qualification:

Responsibility:

Pre-sales:

• Participate in presales interactions with customers when showcasing solution etc.
• Participate in solution response teams to ensure technical feasibility.
• Provide support to the Product Consultant by creating case studies, solution etc under guidance, when required.

Product Consulting:

• Provide support to the product consultant, through analyzing customer requirements and provide recommendations through interactions with the customer.
• Coordinate with onsite team / clients for requirements gathering / functional clarifications.
• Identify valueadds (eg enhance existing features) which can address repeated issues during implementation.

Project Management:

• Create estimates for project planning.
• Participate in deployment activities like reviewing all deliverables as per the delivery checklist and mock testing all deliverables.
• Participate in periodic internal review meetings.
• Prepare status reports and share the same with the Product Consultant for review.
• Create impact analysis for change requests/ maintenance issues in own area of work and seek review from Product Consultant.
• Interface with quality reviewers and auditors for the projects.
• Submit necessary artifacts, data etc as requested by the DAG.

Design and Implementation:

• Monitor design, development and testing to ensure alignment with requirements traceability matrix.
• Create high level design.
• Guide the product specialist in translating the high level design into detailed design.
• Review to ensure that the design is comprehensive and addresses all requirements.
• Code for complex components.
• Review code created by the developers based on requirements.
• Participate in peer design reviews.
• Drive the review meetings with the customers on the design with support from the Product Specialist.
• Conduct root cause analysis of defects / process issues.
• Identify/design reusable components and solution enablers.
• Create product based KT document, for the customer.

Testing:

• Create unit test cases and perform unit testing including complex components.
• Review unit test cases as created by Product Specialist and Product Analyst.
• Assist the testing team by reviewing test strategy document, when required.
• Provide UAT and implementation support.
• Drive clarifications / defect resolution to ensure timely deployment.

Innovation:

• Contribute ideas / areas requiring improvements based on project implementation, team feedback etc.
• Identify best practices related to the project/product & document the same.

Capability Building:

• Prepare guidelines and checklists for the team.
• Create and deliver training on products/modules.
• Mentor team from a technical/functional perspective to ensure delivery of the module.

Knowledge Management:

• Contribute towards updating knowledge assets.
• Conduct knowledge transfer sessions for new joiners in the project team.

People Management:

• Resolve conflicts within team members.
• Support team building activities.
• Provide administrative support.
• Provide inputs on goal setting and performance appraisal of team.
• Identify skill gaps and training needs required.
• Provide input into the learning and career plans for team members.
• Mentor team.
• Nominate team for awards.
• Conduct training through academy and induction of new team members.

Must Have Skills

• Discoverant
• OSIsoft PI/ASPEN IP21
• OSIsoft PI Historian

· Excellent knowledge of SCADA, PLC, OPC, Continuous/Batch Historians, MES systems and DCS Based control systems, including network topology concepts.

· Expert understanding of PI Architecture.

· 12-24 months supporting PI Projects and Systems.

· Superior understanding of operational principals of RtReports and has created templates for customer. Where understanding does not exist, has sufficient technical knowledge to become proficient in RtReports in twelve-month period.

· Highly competent in implementing, configuring and troubleshooting of OSI PI Interfaces including but not limited to OPC DA, PItoPI, RDBMS, UFL, EMDVB and SISBatch and has successfully implemented within several client projects.

· Advanced understanding of how SQL Databases are setup & administered with respect to PI systems, in addition to Oracle installation, query and view structuring.

· Ability to write instructions for installation, configuration and troubleshooting of interfaces, in line with TQS standard and OSI recommendations.

· Can develop and design PI Systems and GxP Documentation without supervision.

· Drafts Validation document lifecycle, including installation/operational qualification and design specification creation and execution across multiple successful projects, of varying scope.

· Provides resourcing estimates and technical configurations, of client quotations, to the Business Development Team.

· Mentors, trains and supports System Analysts and Software Consultants.

· Coordinates work with vendors and contractors, during project conception and implementation stages.

· Carries out all the functions of System Analysts and Software Consultants and provides the necessary Engineering support to teams on customer sites or at Head Office, ensuring that projects are delivered on time and within scope.

· Works with clients to understand, agree and implement technical requirements, in conjunction with TQS Team.

· Provides client operational support to the SLA Team and takes responsibility for ensuring System Analysts and Software Consultants have the required support and understanding of their role.

· Can manage smaller projects or a Project team from conception to completion.

· Provides feedback on System Analysts and Software Consultants for performance evaluations.

· In the absence on a Regional Manager, the Senior Consultant can assume the responsibility for conducting the performance evaluations.

· Manages Project timelines in conjunction with the PM, ensuring the PM is informed of any potential changes to the project.

· Anticipates issues involving quality and timeliness of project deliverables.

· Makes decisions regarding implementation, configuration and installation of PI systems on client sites.

· Can perform all the work of a System Analyst and Software Consultant.

· May receive tasks, duties, technical guidance or learning objectives from the Regional Manager.

· May be assigned work by the Project Manager.

· May be tasked with providing input for quotations or proposals, to prospective or existing clients, in conjunction with Business Development.

· Work is reviewed and evaluated by Regional Manager, with input from the Project Manager and Account Manager.

· Provides day-to-day supervision and support to the System Analysts and Software Consultants.

· May evaluate and review the System Analysts and Software Consultants' work.

· In the absence of the Regional Manager, has the ability to assume the management of System Analysts and Software Consultants.

· Comply with TQS Integration ISO 27001 Information Security Management System requirements i.e. perform you work while protecting the confidentiality, availability and integrity of assets from threats and vulnerabilities.

· Comply with TQS Integration's ISO 9001 Quality Management System requirements i.e. perform your work according to your process documents, procedures and maintaining document information/completing department forms/records as required.

· Understand and apply our quality policy statement in all aspects of your work.

· Contribute towards achieving TQS Integration's company objectives.

· Ensure that the needs and requirements of TQS Integration's internal staff and customers are understood and delivered.

· Help develop and improve TQS Integration's internal processes and management system by reporting corrective actions, updates and improvement ideas.

· Other Ad Hoc duties as they arise.