Housekeeping Associate

1 month ago

Pune, Maharashtra, India Conrad Pune Full time
A Housekeeping Assistant is responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience while managing guest requests and replenishing guest amenities.

What will I be doing?

As a Housekeeping Associate, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. A Housekeeping Associate will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

Ensure cleanliness of public areas
Clean guest bedrooms and bathrooms
Vacuum rooms and corridors
Change and replenish bed linen, towels and guest amenities in line with company guidelines
Undertake regular deep cleaning tasks
Restock and maintain trolley on daily basis
Be environmentally aware
Dispose of waste accordingly
Carry out lost property procedures
Manage guest requests in a timely and efficient manner
Manage master keys in his/her possesssion
Check public areas and toilets taking remedial action where necessary
Comply with hotel security, fire regulations and all health and safety legislation
Assist other departments wherever necessary and maintain good working relationships
RequirementsWhat are we looking for? A Housekeeping Associate serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude
Good communication skills
Committed to delivering a high level of customer service
Excellent grooming standards
Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Hotel experience
Experience in a similar position
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Source: Hospitality Online

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