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Process & Comm Training Senior Associate
1 month ago
Responsibilities:
- Conduct foundational training for new hires in US Healthcare Level 1 and Level 2
- Perform Training Needs Analysis and review training content
- Evaluate training impact on business through feedback and on-the-job performance metrics
- Collaborate with content development team to design training curriculum
- Generate reports and maintain training records and Management Information Systems (MIS)
Prerequisites:
- Strong Communication skills
- Effective Presentation and Facilitation skills
- At least 3 years of experience in Accounts Receivable (AR) processes
- Previous experience in delivering training is desirable
- Proficiency in MS-Office suite
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